Aaron really took the time to make sure I got exactly what I wanted. He has a great relationship with all his customers and even makes sure every visit is great after you bought your car. When you spend money on a new car you not only want great customer service but you want to buy it from someone who actually cares about your needs.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
Fantastic, friendly service as always - John Schmeid gives excellent service and explains fully what needs to be done and why. Also very accommodating when I need to delay my pickup time.
Happy with my purchase
by art teach from Chicago, IL
January 10, 2019
Was reluctant to purchase a Kia, but after driving it I am very pleased with the handling of the car, the interior is comfortable and roomy and purchasing regular gas has put more money in my pocket. Love My Kia
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most bang for your buck.
by Pocono Jim from Pocono Mountains, Pa
January 2, 2019
This vehicle is the best value and reliability by far for any car in its class. With the manufacture warranty what it is you have the confidence that you made the right decision in purchase.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable car I've owned!
August 18, 2018
The Sportage is a perfect fit for my active lifestyle. It has plenty of room for all my camping gear without giving up space for passengers.
I did not have a nail in tire prior, my car ride as not noisy or bumpy. I was told I needed tires and after coming for the main this that was needed I left and all of sudden the noise began. I got out to see what was going on and my tire had a huge nail. How ironic the dealer told me earlier I needed tires $595, however did not state that there was a nail in one. I did not have a problem riding prior to dealer. I guess that's a tactic to get you to buy from them. They have lost a customer will not purchase another Kia.
The Sportage, perfect size and great looks
by Marksgt from PHILADELPHIA, PA
October 24, 2018
This car is the perfect sized SUV for the city. It is easy to park, and still has the room inside for 5 adults in comfort. The back up camera helps to fit into that tight space and beyond that, it looks great and rides well.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Most reliable car I’ve owned.
by Steve from Beech Grove, IN
December 31, 2018
Great family car. Lots of room for luggage in the hatch, and wonderful for travel. As fast as it needs to be, handles well, and is quite comfortable. Best part of owning a KIA is that service is extremely reasonably priced. With the frequent coupons sent from the dealership, you can get an oil change, tires rotated, multi point inspection, and fluids filled for around $50.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Very efficient and reliable vehicle .
by Ryguy the car guy from Vernon CT 06066
November 29, 2018
This car is not as big as I thought it would be hut for the size and engine it is definitely a good fit for anyone looking for a new sporty SUV sadan crossover
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
KIA IS THE BEST WE ARE A 3 KIA'S FAMILY
by PSTJOHNS from Haslet
November 18, 2018
THIS CAR HAS MET AND EXCEEDED MY EXPECTATIONS. I PLAN TO GIVE IT TO GRAND DAUGHTER WHEN I GET A NEW ONE. THEY WILL FIGHT OVER WHO GETS WHICH ONE.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
This car is great for the price!
by Lady Farmer from Hampton, CT
December 4, 2018
This is my second Sportage. This car is perfect for an active lifestyle. I can fit my bike in the back with the seats down, the KIA roof racks are great for transporting my kayak and it is great in the snow. It is just the right size and easy to drive with good visibility. Gets decent mileage and takes regular gas.
A vehicle for me was well needed. Mr. Ralph made sure that I left the lot with a nice vehicle for a reasonable price. Thank you
It was a good car
by zgabayk from Bremond, TX
November 5, 2018
It got me where the kids and I needed to go, just too small for a family but that is what I got at the time. Had issues with the oil distributer and had to get it replaced, luckily under warranty, other than that, no problems really. Pretty reliable!
I was searching for a “new” used car, and a coworker suggested Malloy out of Woodbridge. I live in North Carolina so immediately I was discouraged. Nevertheless, I gave them a call and I was happy to work with Kia who assured me that she would get me financed regardless of my credit. Not only did she make good on her word, she even offered to deliver the car to me personally so that I didn’t have to go all the way to Woodbridge! She had the paperwork in hand when she showed up and I drove my car back home, never having to leave the state of North Carolina! My son will be graduating soon and needs a car for college, so I WILL be returning!
Brake, Roator, and Axle Problems
by Millineumlaura from Clinton, MD
August 5, 2018
I bought my Kia Sportage brand new in 2015 and the steering always felt a little loose. It is now three years later in 2018 and I’ve had to replace all new brakes and roters. After two months of having those repairs done my axles have gone bad. Due to the car being only three years old, there are no Kia dealerships that have any axels in stock and the dealership will have to order the part from overseas for me to get a new one. This car is terrible on gas also. Kia and Hyundai vehicles have very faulty parts to them and when repairs are needed, watch out, you will pay a lot out of pocket.
I was thrilled from the moment I got there but with my stubborn self went and looked at a few other cars before returning and buying. They did an amazing job but specifically Nate was amazing to work with. I even saw him interact with a past client who shared that she has bought both of her cars from him because of his skill, knowledge, and ease to work with.
by MissMach from North Attleboro
October 6, 2018
I am in love with this car. It is reliable and over all. Very comfortable and a lot of room for the back seat!!over all great car and good value for the money.
I was told my service would only take 60 minutes. It only took 35 minutes. My time is very important to me.
Super impressed with this car!
by Dub Glenn from Elkton, MD
December 14, 2018
The 2018 Kia Sportage I purchased is beautify designed and well built. The Brushed Copper finish catches your eye immediately. The car condition was clean and had all the features I was looking for...... All for a very reasonable price. For me it was pretty much love at first sight.
I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
Very Reliable and handles well.
by Janna Gammon Music Fan from Danville Va
October 3, 2018
This car is Just what I wanted!! Lots of Leg room, which I need. It has plenty of storage for traveling. Great gas mileage. Can't wait to get it on the road.
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