Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
I had two of the most wonderful salesmen ever! Dosy and Justin were very helpful in getting my dream car at an affordable price! They were super patient with me and explained all the information associated with purchasing a new vehicle to me.
The car I wanted was not on the lot when I went to the dealership. The sales manager Jim, along with Dosy and Justin were able to have the car I wanted delivered to the dealership the next day! They made sure I had my 2018 Kia Sportage before Christmas!
All in all, I had a great experience! If you’re looking to purchase a vehicle, go to Crain Kia in Sherwood, they will definitely make it happen for you!!
I recently purchased a 2017 Honda CR-V EX from Russell Honda. I can honestly say that it was the best experience I've ever had buying a new car. Everyone was very professional and I never felt pressured. In the past, I've had buyers remorse, BUT not this time. I love my CR-V so much! If you're looking to buy a Honda, I urge you to go see the folks at Russell Honda. Jimmy Landrum is the BEST salesman!
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
Went to the dealership to test-drive a used vehicle. Salesperson was pleasant and helpful, but the car was overpriced. It smelled strongly of cigarette smoke, and the front light lenses were very cloudy, both reflecting inadequate detailing. I told the salesperson about my concerns and suggested those two issues might be remedied, especially for the high price on the vehicle. Also suggested that I was open to negotiating the price if the dealer didn't want to address those issues. No response.
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
Austin helped coordinate my Honda repairs quickly and professionally. He is one of the best service department professionals I have encountered in more than 30 years of taking care of cars...he makes it a pleasure to work with the good folks at McClarty Honda in Little Rock, AR.
Terry Brown (phenomenal salesperson) and the rest of team at Superior Dodge in Conway made it a great day getting into a new truck. From the moment we walked onto the lot till we drive away we enjoyed our time there. Highly recommend "countryboyloaded" and especially Terry Brown if your looking for a new ride.
Landers was very helpful and the buying process was very easy. Everyone was very nice there. Plus they were not pushy! I recommend shopping there.
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