Very professional and knowledgeable sales team. Did not waste time for negotiation, direct to the point and possible proposal. Could have saved time by scheduling time for paperwork but it was smooth and quick.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
Jon, the owner was very professional and accommodating! The finance
manager offered me several options and explained everything thoroughly. Jamie, my salesman made feel comfortable and treated me like family as well as the rest of the staff! *****
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
trasmission /gear jerks hard when shift on downhil
by Lexus quality going downhill from Santa Cruz, ca
December 10, 2018
Lexus quality is going downhill. This is a new car with abt 2000 miles many attempts to dealers and Lexus to repair the issue without success.
Their answer is that this is normal characteristic of this ca. We tested another similar rx350 with no such issue. Found out from lemon law lawyer that there is lawsuit against Lexus for similar issue.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Best looking, most reliable and most comfortable
by RileyRanger from Orlando
January 5, 2019
The vehicle has the best cockpit design which is easy to operate while maintaining your focus on the road. It's easy of handling and comfort is exceptional
Great experience. Quick and painless and car came quicker than expected. I’m very please with my experience and will use them again. Thank you Vroom
Extremely comfortable ride.
by EEtiger89 from Greer
December 8, 2018
This car is great for road trips or errands around town. It is just an easy car to drive. The controls are easy to access and the keyless entry makes getting in and out of the car a breeze.Very reliable so there is no need to worry about being stranded.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Attractive, Dependable. Great performance!
by Vento32962 from Vero Beach, FL
December 27, 2018
Plenty of leg room, looks sharp and drives well with lots of bells and whistles. This 2014 was purchased in 2015 and has been maintance free less scheduled check-ups!
Since I buy everything online, and I needed a new car I thought I would give it a shot. Boy was I impressed. From financentondeliveryntomcondition of car... Everything was simply easy. !
I love my RX 350
by Snookie124 from Columbia, SC
November 30, 2018
This is the most reliable vehicle I have ever owned. It is stylish, comfortable, and the gas mileage is great. It is so easy getting my grocery in and out. It is wonderful on long trips. The dealership also gives great service!
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Most reliable car I have owned
by Rich G from Kent wa
November 29, 2018
For the price this is a great automobile it has great comfort and acceleration when needed the salesman and the service personnel are friendly and competent
I have done business with Mike a couple of times now. Yes, i have purchased two vehicles and if i need a third one i will go back again.
He makes it simple to buy a car. No pressure, just a great experience.
Buicks. Olds, Subarus, Fords, excellent.
by Doodlebug from Shreveport, LA
January 14, 2019
Like everything BUT especially the surround visability. 90,000 miles. Will not trade up to newer model if I can help it, as the windows get shorter and windshield more slanted which cuts visibility. If I do it will be only a few years newer than ‘09. Purchased from showroom with 39,000 miles and didn't realized for a short time that it was used. Have ordered new Buicks every five years but interiors became too inclosed and visability poor/dangerous. Appears Lexus maybe going the same way with the rx.
First time working with Nalley and it was a great experience. Chris was the ultimate professional and was very knowledgeable throughout the process. We will be looking for our next vehicle here also. Thank you again Chris and The Nalley Acura team!
One of the most reliable cars I have owned
by Big John from Palos Heights Illinois
November 7, 2018
This vehicle has a great ride excellent acceleration and a comfortable interior
I get better gas mileage then expected in the city
I have not had a repair to this date
This car is exceptional to drive, comfort and style second to none. Everyone should be so happy with their car and have it fit them perfectly.
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