Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
I have been going to Lexus of Orland for 18 years and have purchased 5 autos. Highly recommend for service and they will go out of their way to please customers. I hope I get Tim Kosiba again. Very nice man.
We were extremely satisfied with our experience at Lexus of Orland. No high pressure sales person which I appreciated. In fact, Aiman Hamden was really helpful - answered all our questions and addressed concerns, professional, knowledgable and friendly. Both he and Mike from finance stayed after hours to accommodate us. I haven't purchased a car in a long time but my husband said he will not buy any other car but a Lexus in the future!!
Sammie Scott is an outstanding sales consultant. He really goes out of his way to take care of you. Mike Bannos made the finance and title process as easy as possible. Lorenzo Lowery is a whiz at all of the features in Lexus automobiles, Highest recommendation for the dealership and its staff!
My service guy Tim was attentive and knowledgeable. In addition, the lady that makes coffee, cookies and supplies snacks to customers, was also extremely polite and attentive to my daughter and I. I had a nice experience.
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
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