I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
I purchased a Lincoln MKT from the Napleton Lincoln Dealership in Blue Island. Scott was very helpful in showing me how to access and use all of the applications. His assistance helped me to become familiar with locating the app and how to use it. He even setup a few of the applications for me. I was treated with courtesy and respect. I would not hesitate to refer relatives and friends to visit the Blue Island dealership to purchase a vehicle with the assistance of Scott.
Thanks to Mr George Obas for his assistance with my Purchase. I love this Chrysler 300 with a very special gray color i always wanted. You guys are fantastic. I will definitely recommend your dealership to my friends and family. and i will be back for future services.
Mitch at Bill Jacobs is the best. He went above and beyond to help me get my beloved Mini back on the road again. I am so impressed with the quality of service which Bill Jacobs provides. I am especially appreciated of how dedicated Mitch is on providing the best service possible. I can't think Mitch and Bill Jacobs enough. I also owe the Mini corporation a big thank you too for standing beside their Mini products. I will now be a Mini customer forever. Thanks again Mitch and Bill Jacobs. Words can never adequately express my sincere gratitude for servicing my Mini and getting it operable again.
We bought 2 used cars just a few weeks apart (one for me, one for my son), and the experiences at the 2 different dealerships could not have been more different. We will come back to Rod Baker Ford again and highly recommend this dealership. We worked with Ryan in sales and Steve in finance. Both were very personable, answered questions, and explained everything very thoroughly. We never felt pushed, and we sincerely appreciate how careful Steve was when explaining every aspect of the financing, especially because at the other shifty dealership , that other finance person tried to cheat us in multiple ways so we had to triple check the math and have inflated charges removed. The interest rate we were given at Rod Baker Ford was 4 points lower than what the other dealership gave us, coming from the same lender and using the same credit score and a similar car price. Car buying can be a very stressful situation since it is such a huge purchase, and you really want to buy from people who are trustworthy. The staff at Rod Baker Ford are good people -- it's worth it to check them out even if it is a drive!
Exceptional service! Friendly , reliable staff!. Would not hesitate to recommend Bosak for your service needs.vAppointment was on time. Reliable and accurate estimate on time of service Went above and beyond to make sure dcpepeidnce was wonderful!
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. Jim and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
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