New and used 2021 Mazda CX-9 for sale

The person who assisted me was terrific. She was informative and respected my Covid concerns. The replacement of the screen was well done while I waited

No long waits. I was greeted promptly and the work was done in a timely manner. Happy to see the renovations are finally finished! The waiting area was spacious and comfortable.

Shane is a fantastic service rep. He reviews your service request before you come in. Great positive attitude and personality. Would do well in a management position.

Sebastian Wilbern did an outstanding job presenting the Mazda 6 to my wife and I. His comfort level and enthusiasm with the product, accessories and safety features was informational and pleasant.

My goodness, this was the quickest and most pleasant car buying experience I've ever had. I was in and out of the dealer in about two hours including test drive. I worked with Todd in Sales and Amin the Sales Manager. Todd was super professional and never pressured me. When I arrived, the car was out front and I was test driving it within minutes. Todd was extremely friendly and low key and went through the features of the Mazda 6 while patiently answering all of my questions. The experience felt more like I was chatting about a car with a fellow enthusiast, rather than a sales person. Of course, I decided to buy the car and that's when Amin worked quickly and professionally to establish all of the paper work. He is also an extremely kind person and I enjoyed interacting with him greatly. I just could not believe I had found the exact car I was looking for, and was able to complete the purchase with zero hassles. Granted, I came in prepared, which I recommend to anyone ready to purchase. Here's the best part, this particular dealer has an agreement with the MVA and can produce a registration and permanent plates on the spot! That's right, I already have my registration and it means I do not have to drive around with temporary tags. I have never seen this before and it was just the icing on the cake. So thanks Todd and Amin for going above and beyond. One week in, and I am loving the car like crazy

It’s beautiful. I have the grand touring and it’s worth every penny. It’s a little more expensive than a lot of 3rd row suvs but it’s worth it because the handling and the gas mileage is so good. It seriously feel like I’m driving a sports car.

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

I had a great experience at this location. Good discount vs the MSRP. The staff was very nice and available, even though they are very busy there. Ray and Johnny have been fantastic. And I even got additional car detailing tokens.

This car is excellent. Dealer James Heneghan did good job for us. We are very satisfied with this car. Interior is perfect. It is a great car!

Overall a very good experience. Salesperson Ali was very professional and helpful and was very flexible with all the logistical details. definitely recommend going here.

The sales experience at Ourisman was pretty pleasant and smooth. Our salesperson, Joseph Crawford, was very welcoming, professional, and personable. He was patient throughout the process, answering all of our questions and making us feel comfortable along the way. His manager, on the other hand, was patronizing, pushy, and inflexible. And the financing representative was a bit rude and pushy, too. Our experience with Joseph alone was five-star.

This was a quick visit to make sure my aging car was safe for a long drive. Service was very pleasant and exactly what I wanted.

Attentive, very approachable sales representatives, The WHOLE Team made my PURCHASING EXPERIENCE delightful. Best Group of people ,keep up the good work.

My service rep was friendly, fast, and efficient. He kept me informed every step of the process. Plus, I was on my way to school ahead of schedule.

Manufacturing problem with my engine and they took full responsibility and replaced it no problem. Would highly recommend Browns Mazda Alexandria and would be happy to purchase my next car there.

I cannot express my sincere thanks and appreciation for the high quality service by the folks at the Fitzmall Mazda of Frederick. Our sales rep, Zak, was genuine, patient, and efficient throughout the whole process. The sales manager, Rich, contacted us directly and they both took care of us. After highly negative experiences with other dealerships, it was clear these guys were the best choice. We love our new car and so fortunate for the good deal and service provided.

MY MAZDA CX9 GRAND TOURING IS A VERY NICE CAR. GAS MILEAGE IS GOOD, THE CAR'S FEATURES ARE GREAT, AND IT IS COMFORTABLE TO DRIVE. I ESPECIALLY LIKE THE "HEADS UP DSIPLAY". HELP ME KEEP CLOSE TO OR AT THE SPEED LIMIT AND THE NAVIGATION DATA DISPLAYED ON IT IS EASIER TO FOLLOW THAN LOOKING AT THE NAV DISPALY ON DASHBOARD.

I seldom used a dealership for my car repairs, but since going to Fitzgerald Auto Mall in Frederick for my Mazda, I have had all my Mazda work done there. They are always helpful and repairs are completed on time and for a good price.

This vehicle is a bang for your buck. It not only drives smooth but it’s very stylish! Classy and sporty at the same time! Cx9 Carbon edition AWD!

I bought my Toyota Avalon from Fitzgerald Auto Malls and have been a loyal customer ever since. I have taken my Avalon for service at this dealership for the past five years and have always received outstanding service. The customer relations staff is friendly and helpful and the car repair and/or maintenance service is always done correctly and timely. On two occasions I have replaced all four tires on my car and they have honored the best price match found on the Michelin tires website, which I really appreciate. I also really enjoy using the massage chair in their customer waiting area. Also, they offer free tea and coffee in the waiting area which is very clean and tidy. I highly recommend the service department at this dealership

Bought a car 2 days ago. Already drove over 200 miles on it. Car is awesome. Very smooth, and quite. Awesome Bose audio system, sounds great. CarPlay on 10.5 inch screen looks great and works fast. So far very positive experience!