Bought a used car (Subaru Outback XT) I'd been shopping for nation wide for 3 months...the listed the car for $2,000 below bluebook when most are asking $2,000 above! The car was as good as presented, or better. They took the time to really clean the car up and make sure it was ready to drive. Would most definitely buy from them again...
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.
We have purchased 3 trucks in the last 3 years from Billy Mensh. All were purchased over the phone with no pressure and at the best price. They delivered always as promised with no bait and switch like the NJ market. In and out.
I recently purchased a 2014 BMW X3 from Koons Silver Spring and had a great experience. I would highly recommend working with John Speake and Alex Perdikis when looking for a new or used car. I have purchased a number of used cars, mostly in Virginia - which always presents an issue when trying to title the car in Maryland given the inspection requirements. When I explained my needs, the Koons team went out of the way to confirm the cars I was interested in all passed MD inspection and were ready for titling. This level of transparency and willingness to meet your specific needs is not typical of a used car dealership in the DC region. I also brought my own financing with me and received zero pressure for add ons or dealer financing. Smooth experience, great price. I will be back.
Best experience buying a new car. No shuffling around to manager, experienced and knowledgeable sales representative. We got all the information we needed and the exact auto we were looking for at the best price quoted from three dealers.
Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.
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