Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Nael Issa the best salesman that I came across .
For nine consecutive years I am dealing with him for my cars.
yesterday I leased two cars in one hour and both of them was delivered to me that night
what a great service and the prices that they have is out of this world.
this is the dealership that i will recommend.
Go see Nael Issa
Shopping with my wife and getting her to find a car of her liking is a struggle. Abel Vargas provided us with enough options and time to make a good decision. He was very patient and very kind. This will be the first time we can proudly say we had a great time purchasing a vehicle at a dealership.
My wife and I looked online to see what was available and found a car we liked at Mercedes Benz of Long Beach. We reached out and Abel got back to us quickly via text. He was professional and comprehensive with all the info we needed as we were turning our leased C300 and wanted to get a similar car. We couldn't be happier with our purchase and excellent customer service.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
I just bought my 5th MBZ (an E350)from Encino MBZ and as before, I was not disappointed. Kris Assad knew exactly how to handle my questions and objections with absolute knowledge and tact besides giving a fair deal. I expect that Kris will be calling me in about two years to get another new car and I won't hesitate to see him...good going Kris!
I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again
I purchased my CLA 250 in 2017. It is a wonderful car and my salesman Jason Hung was excellent.
I took my car in for regular service and recall. My service manager was Brian Edwards. I cant say enough good things about him- professional, service oriented, and very knowledgeable. I can see why he received the award (a robot).
The other person who deserves recognition is Mike - the service department manager who greets you when you drive up. Ive bought Jaguar and Mercedes at the old Pasadena location and worked with him there.
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