Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Great little car for the $$ - widely misunderstood
by NJ suburbanite from Short Hills, NJ
February 25, 2015
I've had it with 'experts' car reviews which compare all cars equally. This is especially misplaced when reviewing a 'limited purpose' vehicle such as the i-miev. The i-miev is a super cute, super cheap to buy AND run and very fun to drive vehicle. It is reasonably safe and comfortable, and extremely reliable with very little maintenance requirements. What it is not is something that can be used for a road trip or driven in snow, and it is certainly not a luxury car. Those of you old enough might compare it to the VW beetle. It's great as a 2nd car for suburbanites shuttling kids within a 10 mile radius to school and activities, or a station car, or for a college kid to have - with their parents knowing they cannot go on a road trip! For us in suburbia, we juice it up at home and use it for about 70% of our driving. It feels great to not burn gas, too - in addition to the enviro, benefits, consider that the U.S. does not import any fuel to make electricity, but imports more than half the fuel to make gasoline and diesel.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
by Not a fan from Medina, ohio
December 26, 2018
Reliable. Love that I have three rows. Very uncomfortable though. Exterior and interior scratch easy. Seems cheaply made. Like the amount of features but people on the other end of Bluetooth phone calls always say they can’t hear or understand me. Lastly car does not hold value at all.
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
Great vehicle for the money
by Outlander man from Streamwood,IL
January 7, 2019
Bought this car new for a work vehicle. It has exceeded my expectations. Performs well on the highway and in the city. 4WD real nice also. Very reliable. Have 100K miles and no problems.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Good riding vehicle for the price
by Impressed consumer from Hamburg
January 8, 2019
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
Rachel and Christina both helped me and I was very pleased and satisfied with the great service from both. I would recommend them to anyone!
mediocre at best
by MeganKm from Grande Prairie, AB
December 10, 2018
Spacious, that's about all the good I have on it. I have the 2.4l and has a serious lack of power, gas mileage is subpar, when it is cold outside (-20 or colder) the oil overflows so is a pain in the winter, has good warranty that is another positive however my local dealership/service department is not good to deal with. I think the sport/more powerful model would be a better buy, my fault for cheaping out!
Great car buying experience. Excellent customer service. Would highly recommend.
Great car but trunk space is lacking
by Mom of 2 from Elkton MD
January 12, 2019
I love my Outlander sport, fits me perfect. The only thing I wish it had was more trunk space. When I purchased it I had one an infant and soon became pregnant again. Trunk space isn’t ideal for a car seat convertible stroller unless that’s the only thing you want to put in it. After both children grew up the stroller went away and then the groceries grew and again the space in the trunk lacked even more.
We had an excellent at the Max Madsen Aurora location! Jorge Maldonado was very thorough without being pushy. He and his manager, Anthony Lacina, worked with us on pricing, and we felt they were more than fair. We even had a very enjoyable visit with Max himself! It is no surprise that his business has been so successful!
More easy to fix
by Eltr3men2 from West Point, NY
December 8, 2018
Is a great car good on gas and doesn’t break that easy, this car didn’t any give problems for three years, I really like it
Working with Bridget Marley was a great experience. After a few minutes of speaking with her I was very comfortable. She was honest with me and answered all my questions. She listened to what I wanted and didn't force her opinion on me which made the car buying process so much easier. I really enjoyed her speaking to me about her first car. I would definitely recommend Max Madsen Aurora to purchase your car. In addition to Bridget, the other sales members were very nice and extremely helpful. Thank you Bridget for assisting me.
I wanted a solid reliable car, and I got more!
by Outlander, fan from Forest Lake
January 1, 2019
I bought my Outlander after being ignored by the competitors and I am so glad that they treated me bad. I made my purchase at White Bear Mitsubishi and they have done nothing but make owning this car a dream! For the 2017 Prom season my son used my Outlander due to the blizzard that showed for the big day. He spent the day pulling his friends out of the ditch and getting them unstuck. The Outlander carried on like it didn't care about the snow at all. Forward to 2018 and we used the Outlander for backpacking, and hunting season. We were in areas that others had to be pulled out of and the Outlander walked through it again like there was no issue. This car just keeps going without any issues. currently I have 35000 miles on this car without a single issue.
We purchased a 2013 Lincoln MKS at a Great price but it did have a few issues. We had to take it to a local dealership ( we live three hours away from Aurora ) the next day to have the belt tensioner and serpentine belt replaced due to the bearings and belt making a noise. That problem can usually be masked with a little lubricant spray, might have been coincidentally too though- it was still under factory warranty too so it got fixed for free. We were also missing a letter emblem spelling "LINCOLN" that the sales person said they would order and get us right away- 7 weeks later- no emblem. But I did get an email from the one of the managers asking how I was enjoying the car and if there was anything else they could do for me. I sent an email back asking about my emblem and they explained that the sales person that I had was no longer working there and they would get me one ASAP. And they did a fantastic job of making sure I got it this time. Overall a good dealership.
I LOVE this car
by J1lly from Racine, WI
November 30, 2018
I was looking for a reliable SUV that was big enough to haul all my camping gear but small enough to be a city car. This one fits the bill perfectly.
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
For short distances decent car gets from a to b but that’s it. Gets good gas mileage. Didn’t come with any extra features. I had to put them in.
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