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Even though I needed routine service, they got me in right away. Andrew Weinberg took over from there and my car was back in my garage in no time. Eric Gray called while the car was in service to make sure everything was okay. What customer service!

Everyone was friendly, professional and knowledgeable about Mercedes Benz cars show room was very clean.

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

On August 8, I had tire and alignment services done. I was treated well by Lacy Sanker. She was polite and knowledgeable. She also made sure that I could use my coupons.

Kiera is friendly and very professional and aware and alert of how she handle her work, my process was without stress and I was please

This is my second Hyundai Santa Cruz, and my positive experience with the platform led me to trade in my 2023 Santa Cruz for a 2026 Santa Cruz Limited in September 2025. The vehicle continues to distinguish itself as an exceptionally versatile and well-executed crossover truck, offering a strong balance of modern features, impressive power and towing capability, and cutting-edge technology. From bumper to bumper, the Santa Cruz feels thoughtfully engineered. The vehicle is highly intuitive to operate, with logically placed controls that are easy to find and use. The instrumentation is clear and legible, and the interior layout prioritizes comfort, accessibility, and overall driving enjoyment. Everything feels deliberate rather than overcomplicated. Styling remains a standout strength. Both the exterior and interior designs are modern, distinctive, and refined without sacrificing functionality. The interior, in particular, maximizes comfort and ride quality while avoiding the cluttered or overwhelming feel that can come with heavily tech-laden vehicles. My favorite interior feature is the single, large digital display that seamlessly integrates the instrument cluster and infotainment system. The presentation is clean, cohesive, and modern, enhancing usability rather than distracting from the driving experience. Overall, the 2026 Santa Cruz Limited builds confidently on the strengths of earlier models and delivers a well-rounded, technology-forward package. That said, there is always room for improvement. A few changes could make future Santa Cruz models even better: Power-folding mirrors should be standard or at least offered on higher trims. This feature is long overdue, particularly for tight parking situations and automated car washes. Since the mirrors are already powered, this feels like a logical next step. Advanced safety systems should match or exceed those offered by Subaru. Beyond the obvious safety benefits, achieving parity would help ensure the insurance industry recognizes Hyundai’s systems in the same way, potentially extending comparable insurance discounts to Hyundai owners. All-weather floor mats need improved coverage in the driver’s footwell. Specifically, protection should extend higher along the left footrest area, behind the pedals, and further up the console side to better contain dirt, snow, and debris. Bring back the original Hyundai steering wheel logo. The current Morse-code “H” design feels out of place and awkward in an otherwise well-executed interior. Overall, the Santa Cruz remains a standout vehicle in its segment. With a few targeted refinements, it could easily set the benchmark.

Dustin was good in managing clear communication in this process and I will definitely try again to buy Volvo Volvo from them. The dealership space could have been bigger

My service advisor Spencer Stewart was great! He always responded promptly by text and/or email to my questions. When there wasn’t an easy (or affordable) fix to the problem with my car, he researched creative options for me. The mechanics at the shop also were very friendly and helpful. I really appreciate the professionalism I experienced at Mercedes Easton.

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

Just bought our 6th car from this dealer!! This is our second car that we've dealt with Richard Norman and if we buy in the future will most certainly buy from him!!! He is very accommodating and cares about what we want.

My wife and I have been taking our vehicles to Germain Ford since we moved to Columbus in 2017. We recently brought in our 2017 Explorer for a variety of needs including the equivalent of a 200k service, oil change, all the door seals, windshield cowling, blower motor, and heated seats replaced, as well as recall work on the A pillars. We’ve been working with Zack for a few years as our Service Manager. He’s always been up front and communicative every step of the way. My wife is the primary driver of the Explorer and is grateful the windshield cowling, A pillars, and door seals were repaired/replaced. Between the wind noise and the windshield doing weird things it was getting ridiculous to drive. When we eventually have to replace our suv, Zack is the reason we’ll be getting a Bronco. He picked the rental knowing my wife would need it. She says it is the only rental in eight years she’s liked and then promptly priced one out.

Chelsie Yost is always so helpful. She does her best to save me money. I have been bringing my 2013 Toyota Matrix here for the past 13 years.

Recently bought a new RAV4 from Tony. We really hesitated, a huge decision. Working with Tony was awesome! We had previously purchased cars from John Williams, who recently retired. Tony’s personality was a perfect match for us. I would highly recommend working with him! And Gary in finance…wow, what an easy experience that was! We had a trade-in plus cash and it was a no-brainer. He was not pushy with extended warranty and assured us we can buy that in a few months once our finances are better. Difficult to make a major purchase at year end! Thank you Tansky for making our fifth Toyota purchase a pleasure.

My 2017 Escape had paint peeling on pillars and roof. Jimmie the body shop manager took care of the problem. Gave me a loaner while my car was in shop. He and his crew did an excellent job. Highly recommend the Krieger Body Shop.

Great truck, here are the highlights: time-proven 2.3 turbo engine with tuning potential, overbuilt 10R80 transmission which is shared with the larger F-150, comfortable interior, excellent features, even on the STX/XL trim, roomy 4-door interior. Highly recommend this truck!

My experience was positive and shorter than most people who buy vehicles at most dealerships

TJ in service always helps me, even when I come in too focused! My family has bought 7 cars at the Hyundai Automall over the past and we always use Shane..he is great too! We will not go anywhere else. Thanks guys!

The 2026 Palisades Calligraphy Hybrid is awesome, I loved my 2023 Palisades Calligraphy, but the Hybrid is far and away better from the increased horsepower, back to the 6 speed transmission and the outrageous MPG 600 plus to a tank, I drove the BMW X5 and X7, the MB, Porches, etc. could not find a $35,000 to $90,000 differences. For $60,000 and the 10/100,000 it cannot be beat.

Very professional staff. The car was as advertised and the entire process was incredibly smooth.

My wife and I went to the LA Auto Show because she was in the market for a new car. She had her heart set on a Hybrid Highlander, but after a close exam, we were unimpressed with the interior quality. The Toyota display did not feature a Crown. After being impressed with the KIA and Hundai quality, we were on our way to those dealers. On a whim, we stopped at a Toyota dealer, which had a single Crown Signia Limited. WOW! Fantastic interior and quality. We bought it!

We arrived at 1030a and were driving off the lot by 1230p. The process was quick and seamless. By far the highlight of the experience was Bonnie!! Bonnie, the 1st impressions specialist at the Easton location was AMAZING! She was personable and kind! She did something that has NEVER happened to me with a car dealership before. I was so touched by her gesture and will forever remember our interaction!❤️

"The service was excellent, and Amy was a fantastic advocate, ensuring we were taken care of promptly. We brought our 2019 Acura RDX in for a routine oil change and tire rotation, which was initially quoted at $70. However, after inspection, additional recommended services, including fluid replacements, a new timing belt, water pump, and battery, brought the total to $4000. The service team was professional, knowledgeable, and compassionate. They also provided a loaner vehicle for the day. While the unexpected cost was significant, we appreciate the thoroughness and peace of mind knowing our car is well-maintained."

I was originally searching for an SUV. Trading in my high mileage Toyota Camry with way too much road noise, I was looking for the same reliability and an engine with the same "get up and go". I was attracted to the low percentage financing on both Toyota and Honda trucks, I am retired and now I can leave my funds in my IRA and pay a low interest rate and continue to gain in my investments, and not pay the income tax on a one time withdrawal. I love the quiet ride of the Ridgeline. The Honda is easier for me to get into. It is more like getting into an SUV than the Toyota Tacoma. The V6 engine gives me the ability to get around slow moving vehicles safely on two lane roads. I love the ride of my Ridgeline which is more like an SUV because it is on a car chassis not a truck chassis, but I can haul larger items than an SUV. I was also attracted to the Ridgeline because it is already set up to pull my small trailer for my ATV. I love the swing out tailgate for reaching into the back. The roomy trunk in the bottom of the truck bed is amazing, and holds so many misc items and groceries. My Honda Ridgeline will be so much help when I need to take my daughters wheel chair on trips. I have not tested out the All Wheel Drive, but I am looking forward to it's assistance in the Sand Dunes. I have put almost 2000 miles since my purchase a month ago. I Love my Honda Ridgeline

Dylan at Toyota West is top-notch. I have a 2023 Toyota 4Runner, and he took the time to really explain what was most important for my 60,000-mile service. With the holiday season and everything going on, he helped me prioritize and do things à la carte instead of pushing unnecessary work. It’s rare to find someone who truly pays attention to people, understands their situation, and respects their time. His attention to detail and care for customers really stands out. Highly recommend working with Dylan.