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Again, I like to thank Planet Nissan for the terrific service advisor that I have in Jason. I have least six cars by Planet Nissan and Jason's customer service and knowledge about the vehicle is through the roof. Can't begin to thank you about his great service advisor work and he is truly an asset to your dealership and the reason why I'll be back in September 2025 to lease another vehicle thank you, Planet Nissan

Jayden was extremely helpful! We had our eyes on a Palisade but ended buying a 2022 Nissan Pathfinder. No complaints at all.

my wife and I were looking for an MDX, had been looking several weeks, when we recently stopped by Jerry Hunt Auto...we were assigned to salesman, Axel Camargo, who was friendly, polite, helpful, and knowledgeable about the car we desired. He found nothing that day, suggested close alternatives,etc. but we chose to wait. Axel continued the hunt for what we wanted, which showed up on Cars.com and was at Jerry Hunt's. Alex was called by us, showed us that car, not pushy, though, and we made the purchase. He followed up with us a few days later, which was nice of him. Zack, who did the paperwork, was also very polite, and thorough...would recommend Jerry Hunt Auto...ps, and ask for Axel

Darrin the Maintenance advisor did an awsome job grèeting and keeping his customers informed about the progress of there cars. During my total wait time he seemed to be the only active Maintenance advisor checking in customers. Due to his professionalism I will return to this dealership again.

The sales representatives are awesome, they do the best to find the best deal. Dealer have many options for the car model we looking for.

Thank you very much Sean, very kind, I recommend buying from Suntrup Nissan, I highly recommend your attention, John

The sales experience overall was good. There were some bumps and hurdles which is what has it ranked at 4/5 Stars. My husband is who made the purchase. LT was my original salesman. He is awesome! I told him everything my husband was looking for, and to make sure Wood Nissan could possibly help with his trade situation, He assured me we were looking at the right vehicle and we just needed to come in. When we came in to get the appraisal and do the test drive, LT wasn't in, so we did everything with Steve. Who was very patient with my husband, and was very knowledgeable about the Rogue. So then everything began with the application. The terms originally, were very doable and favorable. Due to my husband being an independent contractor, is where the issues fell. JT was sales manager, I believe and I appreciate how straight forward he was. He did help us out by giving us more for his trade in. The issue was the bank we got the approval from having us send documents constantly, the same stuff over and over. Mario did put our mind at ease by staying on the bank to get the loan funded. But the fact the bank turned around and shortened the loan making the monthly payments higher was where the bad part of the finance experience came in. But my husband loves his new car and is glad he was able to trade his old car in instead of having a repo! So thank you guys for helping us!

Very professional and made me feel right at home. Bought my son his first big truck today and drove back thru a blizzard. They hurried it thru and done everything possible to get us home safe. Also bought a truck 5,000 under what anyone else was asking! Could not ask for a better bunch of guys!!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.

The representative was great,but the service was very poor.. they promised to call me when my vehicle was ready but they never did. I had to go to the dealership and ask about and they said it's been ready. But no one called or answer the phone.

Tristan is the man!!!! We love our new Jeep it’s so clean and so nice for a 2021 we got a Jeep compass he personally delivered it with a pink bow in memory of our 15th month old daughter (which was her favorite color) and flowers. He’s personal and professional. Easy to work with and gets the best deals and insurance rate topped it FULL coverage through geico. I was shocked at my insurance rate. Wow we love you Tristan keep up the hard work and dedication to your customers.

Just a follow up on an earlier visit. Thanks to Seth and Emily they took care of my concerns. I'm very pleased with their attitude and service. Kudos

I recently made an appointment for a sixth month service for my Rogue Sport. The needed service was explained to me by Angie Cadena who also updated me on the work through a video. Angie is wonderful! She is very professional, efficient, and courteous. I value her advice and appreciate her attention to detail. Just as she promised, my car was ready in an hour which made it a pleasant experience. I am thankful to Angie and the service crew at Nissan!

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

Mike Reppe made our experience stress free and fun. He was knowledgeable and patient. I will never shop for a car anyplace else. Thanks for a great experience.

Tina was a great help to me. She was knowledgeable, helped me with an auto selection and kept me informed re arrival of the Rav-4 from a different location. I would definitely recommend Tina.