Used 2018 Nissan Rogue for sale near Middletown, CT

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

This was a replacement vehicle for a Toyota Camry that was totaled. Bought it, it was 3 years old with 36,032 miles on it. Been rear ended $14,000 in Damages to the rear, there’s only 2 things I would complain about. One getting a replacement Drivers seat has been a problem, I’ve even looked in Auto salvage yards to get a replacement seat, it’s been a headache, and if you do find one you got to give the first 2 numbers of the VIN # so the wiring Harness will work.. if you have the American built version , the Japanese or Korean Version Wiring Harnesses will not work, they will bolt in, but the Harnesses won’t work. Been looking for 3 years for a seat , still can’t find one. I’ve looked in both North & South Carolina for a replacement seat.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

I bought used 2021 with 19,000 miles. I now have 53,400 on odometer with no issues or problems. I have replaced tires/rear brakes-normal wear. I had a local Nissan dealership CVT transmission recommended service @ 50,000 miles ( no one else can service) cost $320.00. I have had zero issues thus far. I need to do transfer case/rear serviced at 60,000. I pay for a full service oil change every 5,000 miles which is imperative for vehicle reliability. DO THE SMALL SERVICES !!! the few dollars spent will save you from spending for major repairs later…. My father taught me this. A car is the WORST investment you can make so take care of it. I buy a car and keep til the wheels fall off and love having a reliable vehicle and no car payment.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

I bought my Rogue new in Sept 2018. I currently have 78,000 miles. Mostly town as I live in the mountains at 4000 feet. It has handled curves, snow, ice, mountain climbs and descents. I have had the oil changed and tires rotated every 5000 miles. I still love my Rogue as much as the first day I drove it! I love the cameras, the safety features, and mostly the automatic start and heated seats and steering wheel! When it 2 degrees outside it is so nice to get into a warm can in the morning on the way to work! I can even start it from my office through concrete walls without even seeing the car. I just know by count when she will start. I think this car is very comfortable. The only thing I DO not like are the buttons for the AWD, gas, Eco set. You can not see them without looking under the leftside steering wheel. I don't like taking my eyes off the road just to push AWD. And they are not lit up at night either. Other than that, Reba has been my girl for getting me safely to all destinations. It can be a bit noisy on highways. I have no problem with acceleration, but I don't ever get over 50 mph most days. All in all, the best car I have ever owned! I'm keeping her for a long time!

Alex excellent salesperson very patience and honest. The dealership is another story, if your looking for a reasonable price this is the dealership for you, they get cars from Auction so no idea about the history of the car, they get checked when you already signed for the As- is purchase, don't go there on a weekend, if you have patience, wants a bargain, (non negotiable deals)time, and good mechanic this is a place to go, got lucky with Alex very accommodating and great salesman

It's the best SUV with all features within decent price. You have all safety features like blind spot in the base model. I test drives Honda CRV and Rav4 and then decided to go for a Rogue.

Excellent customer service and treatment. Specifically the services and parts department that treated me fairly.

Our 2018 Rogue has been a trouble free means of transportation we love the SUV in every way. It is an excellent value and is a great all around multi purpose vehicle. Our local Nissan Dealer Henderson Nissan is an outstanding Dealership and gives us excellent service.

Very good service. I was very pleased. The representative wrote an extended report of the service that was done. I would recommend them if you need service.

I visited multiple different vehicle dealerships and explain to everyone that I was not immediately looking to buy a vehicle but will be in the coming weeks due to relocating to Connecticut and Kia of Old Saybrook’s Custome Advocate Anthony Russo was extremely understanding and helpful through the whole process and ultimately the reason why I chose to go with Kia. Showed me multiple different models and was not pushy or overbearing at any point during the experience. After deciding on a lease for a new Kia Niro PHEV I dealt with the service manager Alex Pashchak to get the final financing paperwork done and he was also terrific and not pushy at all, explained all the extended warranty packages to me in detail and helped set one up that would work perfect for me in the future. Anthony made sure to introduce me to the service department and set up my first appointment with them before I left (they were also terrific) Anthony also made sure he’s been available over the phone anytime. I had any questions about the vehicle and even reached out afterwards to make sure that I was happy with my purchase and if I had any more questions. 10 out of 10 would highly recommend to anybody I know looking to buy a car to go to Kia of Old Saybrook and work with Anthony. Best experience I ever had buying a new vehicle!!

I met with Jennifer Waldo on customer experience issues and she is absolutely wonderful. In fact the whole team including Gino in Service and Matt in Sales have been most helpful. Highly recommend this dealer

Very good experience, the sales team is very friendly. I like my Lexus so much. Thank you Central

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future