This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

Rides well. Got some pep. Interior styling upscale. Plenty of space. Trunk space-plenty of room. Back seats with plenty of room. Like no noise engine.

I found the sales experience to be excellent. Both my sales person and sales manager were engaging, helpful and honest in their approach. The sales process itself was very quick and with the professionalism of the business manager, both painless and enjoyable. I was very happy with the entire process!

I love this car! This has been the best car I have ever owned! I have 34,000 miles on her now and she’s been nothing but reliable!

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

The car met all our requirements. We purchase as a second car to commute back and forth to work. Very satisfied with our purchase.A happy customer.

Such great and beautiful people especially Jose Herrera like oh my gosh what a sweetheart Personality, Looks and smile are amazing He treated me Great

I use to have a Nissan Versa and didn't like it at all compared to the Sentra I now have. The Sentra is very spacious and rides like a gem. The features are great, decent stock speakers, great interior, touchscreen radio, backup camera, etc. It gets really great gas mileage as well! Overall 9.8/10 on this car for me. The only downside is I couldn't wait to buy it, so I kinda feel I over paid a little. However, I know this car will last me a very long time and it's the best investment I could make for a car that I really wanted.

This car is sporty and classy. I love the body style. It has lots of leg room. It drives really smooth. I love the leather seats and red pin stripes.

The staff is superb! Katelynn makes every a good experience. Detailing made my car look new. Technician found my battery dying before it died. Cashier was fabulous, efficient, and friendly.

Great service made the process nice and easy. Takes good care of the cars they are selling. Very friendly and nice. Made it quick and easy to drive car of the lot.

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

I needed a car so badly. I was on the verge of homelessness and planned to just sleep in my car. Christian helped me out with the entire process and was entirely way too generous! I’m so happy with my new vehicle and also happy to say that I’m not homeless. Because of him and House of Kars I was able to get to and from work and get a new apartment in my name. I will always be a loyal customer and would highly recommend working with Christian!

Brian Chanin did a great job working with me on my purchase. He was upfront with me on the whole process, because my budget was a big concern. We knew the car we wanted, but we were tight on funds. At no point did I feel pressured to make a decision. He just explained where we were during the discussion and make sure both my wife and I understood. Once the deal was in place, he checked in on us with the finance department, and even helped migrate the items from our trade in to our new car. Great experience.

Josh and Bob made it smooth getting me in my 2021 Versa SV sedan. Got the car and the deal we wanted after walking away from Passport around the corner. Thumbs up all the way!

Great Customer Service. Jose is exceptional and made my experience a joy!!! Please keep up the high standards!!! I will recommend all my friends with Nissan with the service I received at this location.

We made an appointment with Donnell Dawkins and he couldn’t have been more friendly and helpful. He went out of his way to get the car ready for us to drive and then have the paperwork ready for us to do when we needed to. My rating of 5 is for Donnell and how smoothly the whole process was. I give it a 4 star rating only because nothing was mentioned about damage on the rear bumper which I didn’t notice until today which is the second day I had it. I didn’t open the trunk until today and noticed the damage. It looks like spider web cracking on two different areas. I can’t even imagine what could have caused that damage. I’ve seen damage in windshields that look like it but on the bumper, I can’t imagine how it happened.

John Dutton & Jeff Wells did something I have never experienced in my entire life with any dealership , they made me feel like family, and that’s something i’m still thinking about as I write. My wife is looking to buy very soon and these gentlemen will be the first ones i call. You ask why because i feel we our family now. Thank you guys very much, you are an asset to Fitzgerald.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

I had the pleasure of working with Tommy after days of trying other dealerships that were not pleasant or Personable. Tommy and staff were friendly, knowledgeable and funny (lol). I recommend people try this dealership

This is my second time buying a car from this dealership. My daughter needed a vehicle and her credit wasn't the best but with the experience and knowledge of Mr.Webb she was able to get the vehicle of her choice and payments she can afford. Mr. Webb goes above and beyond for his customers. I recommend anyone to go see Mr. Michael Webb@ Jim Coleman Nissan of Silver Spring.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME