Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Sales and dealers are very welcoming. Their finance dept and Bankers used for your car are pushy.
Tried to sell me a car not even close to the car I wanted just so the bank can approve. Not listening to my requests. Be cautious to negotiation.
The Ross staff were very helpful. This is our second Nissan from Ross, and we are very satisfied. Salesperson Imber Rojas was particularly attentive and knowledgeable. For the second time, Imber explained the functions of the vehicle and accommodated all of our requests and answered all of our questions.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.
You're checked in and everything just seems to hum along. the real story is the attention paid to the vehicle. I had some intermittant noises I didn't know what to attribute to. Of course when I showed up to the dealer, it wouldn't make the same noise! But they were patient and careful, and based on my description, they finally heard what I had been talking about. What started out as a strange noise which caused concerns, ended up being a $350 repair job; they informed me it was covered by warranty :) Never taking my Nissan NV200 any place else. Way to go TEAM!
I???ve gone there to get my service for my new car for a year and a half! They have great customer service. Great ammentaties in the waiting room. Especially that I have a baby and 6 year old they can play in the kid room and eat popcorn for the 6 year old.
Bought our second car, a new Nissan Altima from Puente Hills Nissan during their Black Friday sales event. Alex Lim was so helpful again, thanks very much!
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