I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
After 3 fords im happy I switched
by The big three have a new competitor in town! from Somewhere, Ohio
August 18, 2018
I’ve owned three fords and now I have the xd diesel. This truck falls in the sweet spot between a 3/4 ton and 1/2 ton. I have not had one regret since buying it. I get great fuel mileage and tow a 35 ft. Travel trailer. Only 21000 miles so far, but much more comfortable and solid than the three fords I previously owned.
This truck has plenty of space in the front and back seats. It also drives very smooth and has plenty of power. There is a good amount of space in the bed of the truck, and it can tow plenty as well as it has a great payload!
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
by wmarie from bessemer,al
October 11, 2018
I own the diesel mpg is about 11 on a good day has alot of issues in and out of the shop. The auto wipers do not work correctly,busted inner and outer cv boot and axle seal at 8500 miles it junk
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Cookie from Texas
June 23, 2018
Nice options for the cost of the phone great towing power and comfortable seat with smooth ride. It is also a great designed truck.
Love that it has a gooseneck already installed and bed liner and running boards.
If you look abroad on the reviews you will see that the majority of the owners are very happy
As with any new design expect some issues. Engineers are not perfect. For those who wanted a 1/2 ton but not quite the 3/4 ton this truck is it. The fit and finish on the interior is excellent. It would be nice to see the center console wrapped in morning of the soft plastic rather than hard.. just to give Ram a run for it's money. The exterior is nicely designed with aggressive looking front end.
The diesel does not disappoint. The transmission does shift a little harder than newer transmissions but I do not find it annoying. Maybe the future will hold an 8 or 10 speed. If your in the market for a new truck look at the Titan or Titan XD. You won't be disappointed. Great value for what you get and a 5 year 100000 bumper to bumper warranty. You can't beat that.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2017 Nissan Titan XD SV
by Gpayne84 from Nashville, TN
June 13, 2018
After much research and comparisons of all the truck brands, the Titan XD offered the best bang for my buck. Ride is terrific, interior is top notch and so quiete. Many standard features, and the convenience package bring it up a notch with, blind spot markers and parking assists and many more.I opted for the gas engine due to the diesels having transmission issues I read in many reviews. The cab is very spacious and ride height makes it very comfortable in traffic, your almost eye level with semis. The goose neck is standard and you can tell by the planted feeling of the truck that it will handle heavy loads and never make you nervous. Firm and smooth. Nissan set the standard in a class all its own with it being a heavy half its a terrific truck. The deep discount and awesome warranties make it a great buy and I have no doubts about the dependability.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Great American Made Truck
by SPR from Waukesha, WI
June 15, 2018
I have owned several Chevy, Ford and Ram trucks, and it took a lot for me to break away from the Ram 2500's I've been driving over the past 15 years (they have been very good trucks), but I was looking for a HD truck with a smoother ride. The Titan XD is exactly that. Although I liked my Rams, I'm loving the comfort of the Titan XD.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I've had Carlos a couple times and he has always been very helpful, and let's me know whatever is going on with my car he is the main reason I comeback to nissan.
Test Drove the Others Titan Was/Is the Best So Far
by Midwest Guy from Milwaukee, WI
June 10, 2018
Best warranty. Solid built. Quiet. Good sound system. Extremely comfortable seats. Hauls a 36 foot 11,000 lb. camper effortlessly. Can't go wrong. It came loaded at price that the others can't beat. Turning radius is not great but it's a truck not a car. The RPM's even fully loaded never get close to red-lining. I think this truck could haul way more than its rated for... but obviously follow the manufactures recommendations. Gas mileage is about 18-19 hwy; 15 city. Because of the diesel turbo technology it every so often regenerates so for a short period of time, the MPG drops to about 8. But overall, I'm getting 15 city and 18-19 hwy. What other company offers 100,000 mile, 5 year warranty? The other manufacturers should be worried.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
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