Nice customer service and very straight forward information, honesty it is a key, and you can perceive that, always willing to help one way or another but with truthfulness!
So much fun
by RafaMacanS from Miami, FL
January 8, 2019
Great car- I have the S model and honestly it’s not that fast off the line- but going from 30-50 or on curves it’s exhilarating. Build quality is incredible- had an Audi before which was also great but the Macan is a different category entirely.
Thank you Ali Chahine for helping me get my son his first car! My sister recommended this dealership to me. I didn't have any coupons or such, but they were able to work with myself and my husband in getting him a used car. We appreciate all the help.
Love the Macan - the sportiest small SUV
by virsa from MEDINA, MN
January 9, 2019
Could use remote start and some more leg room and storage . Otherwise no surprises . Love it ! Cute, sexy, agile , sporty .
After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!
by Darwin from Hoover
November 26, 2018
You feel completely in control whether cornering ,accelerating or braking ! The styling sets it apart from the small SUV field,beautiful lines and panoramic roof view.
Leased a 2018 White on Red Panamera from Porsche of DTLA on 12/15/17 the sales person Roger and the manager Johnathan made everything easy for me from A to Z. Hands down the best Porsche Dealership I've ever been to.
by Meg, Porsche fan from Blowing Rock, NC
November 22, 2018
I’ve only had the vehicle for a day and I’ve enjoyed it very much so far. I look forward to many years of driving fun.
Well, I haven't even picked it up yet (being PDI) but I can tell you thus far my contact with Ben and Mina (and Chris in Service) has been wonderful They have bent over backwards to make a del good for both parties and have very, very pleasant and FUN to deal with. Cannot recommend them enough! Looking forward to a long relationship with the dealership!
Convertible to SUV
by M B from Winfield il
November 11, 2018
I went from a little BMW convertible to them make an SUV and I have to say I feel just as comfortable in this car. Love it
I bring my older porsche here and they take good care of me. They really know the cars inside and out. Chris Gibson did a nice job scheduling me in and returning the car as promised.
My wife loves the look of Macan
by Bignose from Belmont, CA
October 30, 2018
It is easy to drive and it isn’t as heavy as the Cayenne. I have the car for about a week and so far have been very happy with it. My 2102 Cayenne S Hybrid has zero issue for my duration of the ownership. I am holding a high expectation on Prosche products and we will see if Macan will turn out to be as reliable
as the Cayenne
Chris Gibson, An exceptionally knowledgeable and uniquely kind professional. A pleasure to work with, highest recommendations. A home away from home for my Porsche. Thank you.
With only 750 miles on it, we can say we like it.
by ///Bruce from Houston, Tx
October 27, 2018
I sat in one at last year's Auto Show. Loved the seats. I recently drove a CPO Turbo. Disappointed. No guts, no brakes at 33k miles. Came back 2 days later and drove a new one. Sold! Bought an '18 in red on black loaded. For us, it's the greatest second vehicle. A C63 AMG coupe for gettin' crazy and the Macan for Home Depot and Caramel Macchiato coffee runs.
Had flat tire leaving lax. The Porsche sales team took in my car after service was closed. Michael Skulick from service called me in morning and completed flat tire repair under the tire warranty and arranged for me to pickup car from sales after service closed with uber from my home in Orange County.
Hands down the best dealer in town.I drive from Santa Monica to Pasadena to acquire my autos. That's how good this dealership is! Everyone I dealt with during my purchase was friendly and knowledgeable. The entire experience was enjoyable and stress free. This is why I am a repeat customer of Rusnak Pasadena.
Sales Consultant Ron Coxsom was professional and very understanding of what I was looking for. He did a great job in obtaining the perfect car for me. Couldn't be happier!
This was my second purchase of a Porsche from Ron at Rusnak Pasadena.
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