Used Subaru Ascent for Sale in Hackettstown, NJ

I have to say that this dealerships service center has treated me great and made me love my subaru again. I'll start my story by saying that I have had ongoing issues with my 13' crosstrek since 10000 miles. my subaru was purchased in Virginia so that is not being blamed on ertle at all. when I did service my car in VA the service was horrible. 1 year later I moved to NY. This was the dealership that I notified the problem of an extended crank and clunk upon starting, this was also when the problem began. I took my car in to feders subaru in Middletown NY....for a simple oil change.....there was a horrible odor after driving my car.....turns out they had poured oil all over my engine and it was burning. has to take it back and get it cleaned...went back again for low coolant....they claimed it wasn't low....lol. they had filled it and told me I was wrong. I never went back.. changed my dealership to colonialSubaru in Kingston ny....their service department had me drive over an hour each way countless times to try and fix the crank and clunk...over 5 times...and it was never ever fixed even after they brought in a " special" service guy......not to mention the terrible attitudes of their service department . I honestly had given up on this issue ever being fixed...and was planning to sell my car and never get another subaru again. i have owned 2 subarus prior to this one...and was also raised in a family driving subarus....and loved them. yet this experience had me so angry and I couldn't believe 2 dealerships couldn't fix the problem which would at times leave me stranded with my car not starting. I ended up moving to PA and found ertle subaru and thank God I did. they fixed the extended crank issue in 1 visit. . yes a single visit. I take my car to them for everything I need and they are so professional and knowledgeable. Bill and James at the desk listen to everything you are saying and convey that to the service men in back. I can say this dealerships service center is amazing and has changed my opinion of newer subarus. They have my car in tip top shape...and I love it again....no longer want to sell it. also, when I am ready for a newer model....i will be purchasing from Ertle.

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

Hello Wayne Mazda, I just picked up my 2018 CX-5 Touring from your dealership on June 1st. The car is great so far and I'm happy to have it for the next 3 years. I wanted to tell you about my experience during the buying process. I'm pretty fastidious when it comes to selecting a car and I did my homework again with this car. I was circling around Toyota, Honda and Mazda and when I finally picked the CX-5 I worked with many different dealerships and brokers. I'll be honest with you, I was steering clear of Wayne Mazda because of a perceived reputation that has permeated North Jersey. I know sometimes these reputations can be somewhat clouded with falsehoods, but it definitely had an effect on how I was making my way through the search. I worked with approx. 6-8 dealerships in the NY/NJ/PA area and I ended up coming back to Wayne Mazda because of the way I was treated by Jaquis Saylor. First of all Jaquis is very knowledgeable about cars in general and how they work and perform. He is also quite knowledgeable about the Mazda line of cars and each of its features. It was refreshing to get these little tidbits on how the Sport mode works with regards to the gas consumption. He threw several interesting/pertinent factoids my way during the time in your dealership. Also with Jaquis at no time was there any overt or even a slight bit of a hard sell. He just listened to what my request was and tried to make it happen. We started out with a number in the beginning of the process and when it was time to make the deal at the end of May, we came upon a dollar amount that work for me. So in effect, it was my relationship with Jaquis that sealed the deal for Wayne Mazda. He set the groundwork out to enable this deal to happen with me and I want to say it was a pleasant sales process. Regards, Tom D I do want to mention that Nalda Duran was very helpful with the finance process. She took her time to explain each document where I had some questions. I wanted to make sure that all of the numbers were in a line with what I had discussed with Jaquis. Nalda was very pleasant and helpful.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

I had a battery with one bad cell (or so AAA told me after they started my car). So I called and then drove straight to Paul Miller Subaru which, as it happened, was having a sale on batteries. I checked into Express service and asked them to put in a new battery and check my wiper blades. The whole thing took about 20 minutes and I was back driving to work with a new batter for $100 plus installation and a new free set of wiper bladed that happened to be under warranty after 8 months. Pretty cool.

Sometimes shopping for a new (new to me) car can be really intimidating and unpleasant, but that was absolutely not the case when I visited Paul Miller Subaru and met Joe Bigio. He was very kind and patient (I had a lot of questions) and seemed very knowledgeable. He actually made the experience enjoyable! I would recommend Paul Miller and Joe Bigio to anyone looking for a good experience in car shopping!

Greg Hazen was very efficient and a pleasure to work with.

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

My sales rep Greg Haven was polite, considerate, not pushy, a gentleman and a scholar. Showed me options and explained throughly. I discussed wiggle room in the price and told him I was negotiating with 6 other dealers to get what I wanted at the fair price I wanted. The current car I was driving was 19 yrs young. This purchase was my first ever of a new car. This was a huge decision for me. I wanted to be sure. Thank you so much! I have had the car in for routine oil check and the service was quick and waiting room superb. They even have a separate "quiet" room space if you want to sit away from others. I love my Subaru Crosstrek!

I recently purchased a 2018 Forester from Subaru of Morristown. I am absolutely thrilled with my experience at Subaru of Morristown. Kostas Michalios and Marc Fenelus were great sales. Marc Fenelus was very helping and responsive with all email question and Kostas Michaelios took me for a test drive and explained the features of the car in a through patient manner. Both of them are being professional, caring and helpful and are really helpful on negotiations of the price of the car. I left the dealership with my best experiences at Subaru of Morristown. I highly recommend this dealership.

Our buying experience at open road Subaru was great! Their sales team is incredibly helpful and informative, especially our salesman Subaru Steve. No gimmicks or games. Straight forward approach. I don't think you'll/we"ll ever have a more personable and pleasureful car buying experience.

I visited a number of dealerships in New York and New Jersey before coming to Open Road Subaru. It turned out an excellent and stress-free experience at Open Road Subaru, thanks to Raphael Medy, who was professional,warm,friendly,patient and accommodating. Raphael was very receptive to what my needs were in a car. He went above and beyond to assist me. I did not feel pressured once during my entire time with him. No hard selling which I really appreciated. As a result, I left Open Road Subaru a happy and satisfied owner of 2018 Subaru Outback. I will definitely recommend Open Road Subaru and Raphael Medy to my relatives and friends looking to buy a new car. Harjinder Jassal

I drove home and it was amazing. The vehicle rode so smooth and it was a nice ride back home. I am so glad that I went to speak with Pamela, she helped me so much. She was patient and very nice to us.