Used Subaru Ascent for sale near Knoxville, TN

Was this a perfect transaction? No. Would I recommend them? Yes. Some things went wrong, most things went right. They answered questions, they answered calls (and I called them a lot) I bought a car online from photographs. They delivered the car I bought plus sent a small refund, an unrequested refund. What car lot does that? They pointed out the negatives to the car, took more pictures when I asked, double-checked some things for me. I found them to be professional.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

They were great in every way I ended up having an emergency and didn't make it there yet but they deserve an A for their help

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

Sales was great. Other reviews state they did not reach out. This dealership was the most laid back I have been to. I am not sure why others want sales guys calling them back to back? I'd rather come somewhere like here. They gave me the keys and 30 mins to look over the car MYSELF without standing over my shoulder. These men DO IT RIGHT! Thank you fellas.

Have owned this 2019 Subaru ascent touring model for just over 2 years. Eye site feature is my fav. Car responds to changing traffic speeds automatically. great in heavy highway traffic. The Subaru service department at my dealership keeps it in tp top shape. I highly highly recommend this car. I'm sure the newer models are even better.

Michael was a wonderful help with me to find my Mazda. He asked me what I was looking for and found just the vehicle that would fit my needs. Very kind, helpful, and professional. I will definitely be coming back to see him.

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

Everyone I talked to at the dealership was very friendly. Clint was very helpfull and went above and beyond to ensure that the lending institution had all the proper details to ensure I got the best deal. I would definitely recommend autosolutions and Clint to anyone. This is not your average used car lot.

Great,fun SUV. Love to drive it on the road and off the road. Subaru is a great car to own and drive, this company stands behind their vehicles. This is the third Subaru I have own

This is our 3rd vehicle from them and Bo and the team are great! Will be back!! That make it a easy process everytime thanks!

7th Subaru for this Alaskan. This is the best I’ve ever had. Bought the Touring edition, new, & still blown away by the rig. Tested out with a cross country camping trip & comfort, adaptability, utilities, dependability - all a 5. Took a tent, but not even needed, w/firm foam to create a level, comfy bed area. Now I get why my cousin tried to replace his Ascent Touring with a Lincoln Navigator. Ended up selling the Nav to go back to an Ascent Touring. The first Sub I’ve had that Dad proclaimed ‘comfortable’ and ‘perfect’. I chose the Captains chairs for the 2nd seat, and passengers have loved the comfort & their view, as well as their controls, drink holders, etc. I love the options to simply control everything. Almost killed by a drunk driver long ago, I keep a very close eye on everything around me. Visibility in this rig is mind blowing. And that’s on top of all the cameras that monitor what’s happening. Safety features are perfect. Like listening to music, radio, podcasts? Sound in the Touring edition is heavenly. Very, very impressed with this rig.

My experience with Bennie Barcroft was excellent. He answered all my questions quickly and put together a quote that was detailed and transparent. He was quick to answer follow-up questions and it was a pleasure to deal with him. I ended up not ordering a vehicle at this time due to high interest rates but will contact him first when I decide to do so.

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

Jay Kadlek did a great job getting me the car I wanted. He was a pleasure

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

No haggle pricing, very friendly and easy to work with! Would definitely shop here again.

Great car but excessive tones/beeps/alarms/etc. Jolting. You think something is wrong with the car. Especially the seat belt one—SCREAMS at you. Creates stupid drivers who rely on all these warnings.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Jay Kadlec was a great salesman in helping me get a Subaru Forester at a good price. Very responsive and down to earth. Not at all your typical car salesman. I felt very comfortable with him and the way the dealership is run.

Fantastic vehicle that is loaded with features. The value of this SUV is tremendous. It is certainly a great vehicle that should be top of list.

Top notch. Would never consider going anywhere else to buy a Subaru. Nor would I have my Subaru serviced any where else. We highly recommend Sutherlin. The service department is clean. The whole building is nice and clean. It has a great atmosphere.

Great SUV. Very comfortable, Performance is acceptable. I am 6' 2" and I have plenty of leg room. Even have to move driver seat forward to drive. Auto adjust feature for driver seat is nice. Wish it included side mirrors also. Only drawback I find is the gas mileage. In this day of soaring gas prices it is a huge downside.

it was one of the easiest, nonstressful car purchases ever.....Ryleigh did a great job, answered all our questions, and made the whole experience enjoyable. The whole team did a really great job. Thank you all!

Recent purchase two months old... I had high expectations and so far they have been exceeded. Quite, smooth, plenty of power and more technology than I will ever figure out.

Great people to work with. Quality vehicles at good prices. Will be going back to get another.

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

Other than normal maintenance & a few recalls, my limited edition Ascent has worked flawlessly, been safe & fun to drive & I have no complaints. This is my third Subaru (Legacy-Forester-Ascent) & they've all been good cars, each progressively better. I definitely recommend this car.

We had to take my daughters Subaru in for service, We contacted Sean with Service, and made appt. we arrived an hour late unaware of time change and yet was met with super Kind people who immediately took vehicle in and started to find problem. We were unable to find a pet setter and had to bring our dogs with us two of them. Most places would have been taken aback but we were welcomed and taken to area to wait. All employees at Sutherlin Subaru are amazing, offering us snacks and conversations and including the dogs in the welcome. I recommend Sutherlin for buying vehicles as well as service, they are amazing and no one that walked by did not stop and speak. Also, service was so quick and they even offered a loaner car if we wanted to leave and come back. I am so impressed and recommended them to everyone. Real family care. Totally amazing. And Sean as well as all were awesome. Thank you

This car is spacious with very comfortable seating and many extra features that make me feel like I am riding in style. It came with a giant sun roof, clear bra, options for navigation and phone apps, choice of car mats (rubber or carpet) and rides so smooth. I love my new Subaru!!

Sutherlin was several states away. The vehicle was well photographed and described. Their terms were exactly supplied. They were able to help with some complicated financing. Andy my salesman picked me up at the Airport. The car was detailed and full of gas. Lexi did a great job explaining the financing details. Everyone I met was highly professional and friendly. Sutherlin is a terrific place to buy a car.

I really like the 2019 Subaru Ascent Limited. I only have a couple of problems. I get complaints from my teenage daughters that the third row seats are so uncomfortable. Not enough room they say. They love the room in my wife’s Honda Pilot more. Another thing that I could do without is the X-Term feature. I never use it and to use it you have to be going slow. I’m not taking my Ascent into the woods or driving in some desolate snowy terrain. Kind of seems useless for what a majority of drivers would really need, i.e. different driving modes instead (mud, snow, etc.)

They were very quick to respond to my inquiry. The car I was interested in had more miles than I expected and I wanted a V6 instead of the 4 cylinder. They followed up again.