Can???t say enough about Mandy Archer! She listens to her customer???s wants and needs, she is knowledgeable about her product, and is so professional and personable. She made it so easy! We drove from Grand Junction, CO to work with Mandy on our new vehicle purchase, totally worth it!
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Not only did they go above and beyond in all measures to make sure I was satisfied with the car, but you can tell they actually care about you and aren???t just trying to make the sale! I would highly recommend this dealership to anyone/everyone! Great sales managers too!
Had a great experience at Groove, specifically because Jordan helped me find exactly what I was looking for... and put up with my countless model comparison questions (thank you!). I ended up with the 2019 Forester Limited and I could not be more satisfied. On multiple occasions Jordan ventured into the wintry mix with me (not ideal weather to browse vehicles) to help me fully understand differences in model trims and features. He was extremely knowledgeable on the various trims and package accessories which made it much easier for me to make my decision. He was also extremely professional and friendly. I highly recommend asking for Jordan when you arrive.
I had to go to the dealership to get into a lower leased vehicle due to my son being born a little earlier than normal and medical payment being a pain. I was nervous as the old salesman I worked with years prior was no longer there and thought, oh great I want to go down in price monthly I wonder how this will go. But I called and spoke with Andrew S. Who told me to come on in and he would love to help me out. From beginning to end the process was so great! It wasn???t easy finding something that fit in that price range, but each day he checked in with me and him and the whole Subaru team worked with me and were truly all about helping me and my family out. How often can you say thats about a dealership? Even though I wasn???t sure I was going to go with them and kept looking around and comparing other car options Andrew was always following up and seeing what he had to match and how to help me and my family out. On the day we found our new vehicle the whole process was so easy and seamless for leasing a new car and every department was great to work with. I will be a groove Subaru for lifer now with all my vehicle because of this amazing service and our amazing sales rep Andrew who really took the time and really cared! Thank you Groove Subaru!
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
We have purchased two vehicles from Jake and his team over the course of the last year and a half. Each experience has been nothing less than great. When an issue popped up with one of the vehicles, Jake was quick to correct the problem and gave us a loaner vehicle while ours was being fixed. We will continue to use Surefire Motors for all of our future car buying needs.
I had a great experience with Shortline Mazda! I live in Loveland, which is a quite aways from Shortline. I had talked to Courtesy in Longmont, and Spradley Barr in Fort Collins, but felt they weren't helping me. Jake Fuller at Shortline was very helpful, and knowledgeable. I bought at Shortline since it was no nonsense, and they by far had the best price. It was well worth the travel distance. While I waited for my paperwork Zaki Abunada made me comfortable with the car and the features, which are substantial. He has always been available for any questions. I highly recommend Shortline.
Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Was smooth, easy, honest. Satisfied with my new(er) car. :)
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