Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H Great friendly service! Great selection! Did everything possible to make sure we left happy! Would go back again to buy another vehicle! H
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
They are very friendly but I don???t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation to do so. If they can do a bit faster, that would be great!
My Beetle wouldn't start. We jumped it and brought it in. Scott in Service couldn't have been nicer. He had my car looked at and a new battery installed within 2 hours. I appreciate the attentive service.
In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Honest and did not falter on any expectations I had
by c0dizzle from DealerRater.com
December 5, 2018
I woke up on 12/1/2018 in Minneapolis with a thought. I know the car my wife wants is at a dealership in Chicago. No dealership in Minnesota has exactly what we want. What if Grand Subaru has a fair price and the cost of a plane ticket is not too high either? I talked to Jeff Schade at Grand Subaru and told him I was from out of town. I am sure he put his best foot forward knowing that flying in that day and driving 7 hours and 400 miles back home needed a justified price/reason. He gave me a first price that was a great price and better than all the other shady car sales persons I had talked to in Minnesota. All I had to say was "okay. We are ready to do this." I then booked a one way flight on points out of MSP for 90 minutes later. Naturally I had some apprehensions about hopping on a one way flight and putting myself in a very week handed scenario with a car dealer. Jeff sent a Purchase Agreement and reassured me that he was being honest about the price. When I showed up, Jeff was a true man to his word. The transaction was exactly what was promised and I was on my way driving back to Minneapolis through a snow storm that a Subaru had no issues with!
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
I came in knowing which car I wanted and they had it in stock and ready for test drive. Herbert and Marie helped make the whole process very easy.
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