This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
Finding the car you like and want to buy is easy today with all the online resources. Finding the IDEAL car salesperson is not that easy unless you stop by or arrange an appointment with IRIS HARLEY at Volvo Cars Silver Spring. We were fortunate to be introduced to her when we went to look at a car we found online at her dealership. With all the bells and whistles on the cars today it is great to find Iris who knows her Volvo cars inside and out. She gave us great insight into what the car was about and knew what she was talking about. When we went to pick up the car she gave us a thorough introduction and overview of each and every bell and whistle. She gave us all the time we needed to feel comfortable when driving away. If you are in the market for a Volvo, which you should be, this is our fourth, get in touch with Iris and make the car buying issue a smooth and believe it or not, enjoyable process. She is a delight. Her Sales Manager Noah Greaney is also an asset to the dealership. Straight forward and easy to work with. You can tell he has a strong background in the automotive industry with a yes, sense of humor too!!
The salesperson (Iris) was simply delightful, helpful & well versed on the vehicle that I had an interest in! The Finance team was thorough & efficient making the process not at all painful! I did my part & they certainly did theirs. Would definitely refer Herb Gordon Silver Spring & buy from them again!
I live in PA and I was up in the area checking out a couple Subaru STI's when driving by Stohlman I saw a blue STI and fell in love with it. It was Greatest Experience I ever had. Thanks to Nick Razak who gave his time and day to help me through the process of purchasing my Blue 2019 wrx sti. Helped deal with the vehicle price, paper work and even answered all my questions and concerns. Definitely was worth driving 3 hours. Thank you Nick Razak and everyone who made it possible for me to leave driving happily home with my new car. Definitely recommend Stohlman for a great Experience on purchasing a vehicle
Easiest car buying experience ever. Sheehy offered a fair price upfront that crushed the competition. All fees were disclosed and there were no surprises. They worked diligently to secure the exact vehicle we desired, rather than attempt to push us to buy an on-hand version. Sheehy demonstrated they are not a traditional dealership who always looks for the big kill (roll the consumer). Chris La Porte is an amazing and uncomplicated person. If you want a Subaru, shop the rest to confirm the price, but Sheehy will work to deliver exactly what you want at a fair, extremely competitive price. We will look to use them again.
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn???t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That???s really the only reason this wasn???t 5 starts.
I enjoyed the time and attention given to me at this dealership. Everyone with whom I came into contact was professional, courteous, and helpful. Once I began to work with Alex, he made sure to ask me the right questions about my needs in order to put me into a car with which I am extremely pleased. Thank you, Alex! A VW Beetle was the car that got me through college in the eighties, and it made me appreciate the style, tradition and craftsmanship. I am happy to continue with this family of motor vehicles.
Alex (Salesman) and Josh (Business Mgr.) were excellent. Clearly presented options and allowed us to consider our preferences without pressing. Would highly recommend doing business at Heritage Subaru in Owings Mills without reservation.
I bought my first car about a week ago through Mei Kei and she was absolutely wonderful! She was so knowledgeable about the Crosstrek that I was interested in, and really shared in the excitement of the experience. She went over everything the car comes equipped with and broke down everything so it was easy to understand. While the process in actually buying the car understandably took a long time, I felt under no pressure to buy, had all my questions answered, and felt genuinely taken care of as she assisted with setting up the insurance policy and other information. Can't recommend Mei Kei enough!
I trust bringing my Subaru WRX here only .They are fantastic
by HappyGirlDriver from DealerRater.com
November 17, 2018
I felt comfortable making my purchase for my first newest car ever here . I specially ordered my 2018 Subaru WRX and they took care of everything every step of the way . I trust to continue to have my vehicle cared for here for as long as my car takes me . Thank you Heritage Subaru of Owings Mills for many miles to come !!!
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