Used Subaru Outback for sale near Knightdale, NC

I had a great experience from this dealership with Tushar Shende as a sales person and Joseph Rossman as an car functions instructor.

An excellent vehicle for the bat s..t crazy fast urban interstates that are all cracked and busted that I commute daily - soaks up road imperfections very well - excellent visibility quality fit and finish . surprisingly well equipped - fantastic safety + features and my first car with turning headlights and water proof seats- cool machine all around. highly recommend.

Roger was excellent at understanding my needs and very professional throughout the car buying experience. He answered all my questions and I left with the car I wanted.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

Recently bought a car from Johnson Subaru and I’ve gotta say — if all dealerships operated like this, there’d be far fewer angry Facebook rants in the world. From the moment I walked in, everyone was friendly without being pushy. No vultures circling. No “Let me check with my manager” theatrics. Just smooth, straightforward service and people who actually listen to what you want (a rare skill, apparently). They answered every question I had, didn’t try to upsell me on things I don’t need, and even managed to make the paperwork process feel… dare I say… painless? I was in and out so fast I almost wondered if I’d accidentally bought a scooter instead of a car. Drove off the lot feeling confident, not confused — which is exactly how it should be. If you’re shopping around, I’d absolutely recommend giving Johnson Subaru a shot. They made the whole experience easy, honest, and even a little enjoyable. (Yes, enjoyable. I’m as shocked as you are.) Would definitely buy here again — though hopefully not too soon, because I’d like to actually enjoy this car for a bit before they tempt me with another good deal.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager. When I am in need of another used vehicle, this will definitely be my first stop!!

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

While shopping for a new car Meme Davis reached out and helped me make my decision for a new car. She was very patient with me, had a awesome positive attitude! She went above and beyond to explain my new vechicle features! I will definitely recommend her to new friends buying a vechicle!

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

Very friendly staff, good inventory, happy with my purchase and would certainly recommend this dealer.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

I love this car. Could use a little more leg room… and some of the door trim could match better, but overall, the car is absolutely amazing!

Great experience! Great customer service and a bunch of nice cars. I recommend!!! I was looking for a Honda and was getting denied everywhere. They helped me.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

The staff was very courteous, up front, and honest. The buying process was very easy and fast. We were out of the door with a new car within an hour. This was the best experience I ever had dealing with a dealership. I highly recommend Ayman. Good job guys. And the lady who did the final paperwork was very professional and courteous, and we thank her very much. We will definitely be buying another car from them in the near future.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

The facilities are always impeccably clean. This means that they pay attention to detail. The service manager was careful to explain all aspects of this service ahead of time and reviewed them again when I paid for it. A couple of things came up during the service that were communicated to me before these were repaired.

I have owned 4 outback's. I was tboned by a F150 ford truck going at least 55 mph and walked away. Safe comfortable cars. My new Outback Wilderness is the most comfortable of all I have owned. My Touring 2021 Outback was close to being as comfortable

I couldn’t be happier the service at Johnson Subaru. The service tech Michael Thompson knows his stuff and always goes out of his way to help the customer out. Thanks so much.

We have owned two Outbacks and have enjoyed them both. They are great to drive and very safe. My only complaint would be the touch screen, and only because I prefer buttons and knobs. But overall we love the car and would recommend it.

A+ experience. Sales people knowledgeable and courteous. Hands down the best experience I've ever had at a dealership. Would definitely recommend to friends and family.

Mark Demsko, Johnson Subaru, was great to work with. The car purchase experience is not one that I look forward to, and Mark made this experience as painless as possible! Great work Mark and thanks!

Had an extremely good experience. Out salesperson Rodney Williams was very good and made the experience quick and enjoyable. They were quick with the process and was also kind enough to show us all the details of the car and let us test drive on the highway

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Prompt reply to my inquiry by 2 salespersons working together. They were polite, knowledgeable and personal. The dealership had a broad range of high end vehicles to look at and all had good reviews of vehicle specifications and complete Carfax reports ( all were clean!). Great group to work with!

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Everyone was really friendly and knowledgeable which helped make my car buying experience easy and fast.

Purchasing my Subaru Forester was very easy with Adrian. He was very helpful throughout the process and provided quality after sales support as well. Josh provided an excellent additional review of the car's features. Both were very pleasant and personable.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)