[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM
2018 Subaru WRX Base Review
We’ll built
by Boy racer from Montgomery al
March 28, 2019
4
Quality and performance are top notch but the infotainment system is third rate. Half the time Bluetooth won’t connect to my iPhone. When it does and I’m playing music, the song information won’t refresh. The only thing that works consistently is SiriusXM and local FM/ AM.
The build quality is really good. The car is solid and seats are comfortable and the ride is acceptable for a performance vehicle.
To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg
2017 Subaru WRX Base Review
fun, sporty, full of features, yet economical
by kirk-car buyer from Cleveland, ohio
March 18, 2019
4
car was full of creature comforts, from heated seats and mirrors,to back up camera and paddle shifters. some road noise but its the nature of the beast for this model. i didn't buy it for comfort. Its a sports car with a budget that gives you AWD, turbo and great styling!
I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K
2018 Subaru WRX Base Review
Perfect car for me.
by Nick from Fort Wayne
January 25, 2019
5
I wanted something that was sporty and economical. This is a great choice for a daily driver. I get a consistent 30 mpg on the highway, and it is very quick. I have three kids and it has plenty of room. I couldn’t ask for more at this price point. I put Blizzak snow tires on it and no longer have to shovel the driveway.
If you're looking to purchase a BMW, see Stacy, she takes the pain out of buying a new vehicle. As a seasoned person myself, I knew immediately Stavy knew what she was talking about when she sold me my 328i. I love my Beamer! Thank you Stacy!!!
2017 Subaru WRX Limited Review
Bang for the buck! Fun and practical
by Hongkeun Lim from SAN FRANCISCO
February 13, 2019
5
I've owned this car for 2 years and the car was so reliable and practical but also you can have little fun too
Great gas mileage too
Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.
2018 Subaru WRX Base Review
Amazing Car
by WRX Owner from New York
January 9, 2019
5
Drives like a dream. Can be a daily driver, and a nice calm ride. Also can have fun, and not beat on the car. Just fun, safe, and solid car. It's price point is really aggressive, for the quality of this cars performance. Interior is not "luxury", but the driving experience is amazing.
Best buying experience I have ever had! Mei Kei is Wonderful
by Judi from DealerRater.com
December 3, 2018
4.9 (1505 reviews)
Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!
Heritage Chrysler Jeep Dodge RAM Owings Mills Review
"I Went to Jared"
by J. Sabb from Owings Mills, MD
November 5, 2018
4.8 (2063 reviews)
Jared was awesome. He was upfront with us about everything and worked with us to get exactly what we wanted. I would definitely recommend this dealership, Jared and his incredible personality
2017 Subaru WRX Premium Review
Most fun I've ever had!!!
by 4525brick from manlius, New York
January 4, 2019
5
Acceleration is off the scale and the handling is superb! Even comfortable on long trips! No problem taking off to the Jersey Shore!!!
Cruising the back roads of Central New York is a BLAST!!!
Diane helped us get our flat tire fix quick without an appointment. The service was fast and friendly. Thank you to the Towson team and Diane for your kindness.
2018 Subaru WRX Premium Review
All the fun of a 911 for 1/3 the $
by Schlalick from Tupelo MS
October 30, 2018
5
I can’t believe this car is so cheap. I thought about buying one for 18 years but just never got around to driving one till last month. I had been shopping for a new Volvo V90 R Design T6 but was afraid I’d miss the manual transmission. So, I took my wife’s advice, drove 90 miles away to a Subaru dealer and was hooked as soon as I cranked it. Seriously.
I’m a realtor, so I drive a lot. This car puts a smile on my face every time I get in it.
Heritage Chrysler Jeep Dodge RAM Owings Mills Review
"I Went to Jared"
by Auggii T from Owings Mills, MD
November 5, 2018
4.8 (2063 reviews)
Today was my first time at Heritage Chrysler Jeep Dodge Ram Owings Mills. I was in hopes of trading in my vehicle for a more reliable vehicle. Jared Wright was very professional and a pleasure to do business with. He made my experience at Heritage a great one, and an added bonus is that I will be leaving today with a new JEEP!!! ;-) KUDOS!!! Thank you again Jared as well as the other employees!!!
2017 Subaru WRX Limited Review
Quality of life
by Liquid from williston
October 24, 2018
5
Even the humble folk would desire the performance this care gives. It just makes you want to go drive!
only issue is the Blue tooth connection and speakers.
Subaru AutoNation in Cockeysville was recommended to me by a service manager with another car company. I am very pleased with the overall experience and service they provided. John was great to work with- he answered all my questions and went out of his way to be helpful!
2017 Subaru WRX Base Review
2017 WRX Limited with Cvt transmission
by John Q from North Carolina
August 15, 2018
5
This car is a driving experience in itself. The exterior of the car is sporty and very clean, it turns heads wherever you go. The interior options we chose came with leather seats, an in dash 7’ radio, and a very helpful display on the dash showing boost levels, tire info, and gas mileage. Performance wise this car is quick! I drive a 350 hp Manual Subaru daily and the cvt paired with the newer style motor makes this car seem almost just as fast. This car has little to no turbo lag and power is always there when you want it. The stiff suspension and larger with tires really hold this car to the ground in the curves. I haven’t had any understeering problem with this setup at all. The car has been getting from 28-32 mpg in the month I’ve had it highway driving. Subaru really out did themselves when designing this car. To summarize it’s fast it’s fun and it looks amazing I highly recommend the cvt option.
If you want a no pressure sales person then see Jennifer Pagotto at Hyundai. We brought other deals with us but Jones’ matched them in order to keep us local. She was extremely knowledgeable and very pleasant to deal with. We will be returning in the Fall for another vehicle.
2018 Subaru WRX Premium Review
What a car compared to most in its class!
by Gamer from Calgary Canada
October 30, 2018
5
I owned a 2013 frs new for 5+ yrs and loved it. Now I wanted to upgrade so I narrowed to 2 cars wrx sport and audi S3 and decided on wrx cause of cost to repair vs S3 and purchase price and resale value.
It’s been a great car. I’ve had minimal problems with reliability. All of which have been fixed/addressed by Subaru without any further problems. With good all season or winter tires this car handles great in the snow. The car has more than enough power for the average drive, and I am getting about 32 mpg on average. The interior is nice and simple. The entertainment and navigation could be designed a little better. They are somewhat over complicated and it’s often easier to get out your phone for the navigation.
The exterior design of this gen of Subaru wrx looks good but it could have been better. To me it looks more like a Toyota Corolla then a sports car. Overall the car has been a great daily driver.
This was a very pleasant and up front experience. Did not feel like he was trying to play any games or oversell his car. They gave me a fair offer for my car that had carfax report damage. And I let a good deal slip through my fingers. Still a very nice and his last name is Grzybowski (Griz-Bouw-Skee). lol! Take care guys, sell a bunch of cars.
2018 Subaru WRX Base Review
Sporty manual
by tinabeana from Charlotte, nc
August 27, 2018
5
Manual transmissions are hard to find these days, especially with all the safety features and a little luxury. The WRX is really fun to drive and surprisingly roomy. Highly recommend!
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