Used compact SUVs for sale near Berlin, CT

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

driving now 1 1/2 years. still love it. 59,000 mi. rec. chang rear end oil. mine had broken bits of gear. much better now. leaks from windsheld area, gotta work on that. overall still jeep'n--- please stop putting ducks on my jeep

I recently purchased a car from Mazda of Hamden, and I couldn't be happier with the experience! Ahmed was my sales representative, and he was absolutely fantastic. He was knowledgeable, friendly, and made the entire process seamless. Ahmed took the time to understand my needs and found the perfect car for me. His professionalism and attention to detail were impressive. The entire team at Mazda of Hamden was courteous and efficient. I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. Amjad the guy at sales was very helpful.Thanks, Ahmed, and Mazda of Hamden!

This is a very good car dont listen to all these other comments they just dont know how to drive this is a great car brand i recomend for any age group

Love her the best sales person ever. Very informative and very helpful. I would recommend her to everyone

I have owned 3 Chevy equinox and I like the way it looks and handles. It is a great family vehicle and very comfortable and safe. All 3 of my Equinox were the Premier class well worth the extra money and more features.

Wafa was great !!!! She made the whole experience enjoyable . I would definitely recommend her to anyone looking for a vehicle.

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

Just bought a 2022 Ioniq 5 from Shaker Hyundai. Paul C was incredibly helpful, knowledgeable and patient throughout the process. This was my first new car purchase (at 60yo!!) and this is a very technologically complicated vehicle. A 2nd Ioniq certified salesman spent about 45 minutes walking me through every aspect. There were horror stories of dealers upselling this car for thousands more than MSRP but my price was exactly what I expected. Highly recommend the car and dealer.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Cassie was amazing from on line sale to in person. Very knowledgeable and extremely helpful

  I have the Trailhawk trim, the serious off-road version.  Finally, a car that I can confidently drive in and out of rough construction sites, and not be afraid that I'll break it or get it stuck.   It is possessed by a powerful spirit of wanderlust, and frequently demands that I take it on drives just to see places it hasn't yet been, preferably places that normal cars cannot go.   If Don Quixote de La Mancha lived in our time, he would surely drive a vehicle like this one; a vehicle truly fit for a modern Knight Errant.   I didn't know until a few days after I bought it, and I don't think the dealership knew either, but this one has about a 2" aftermarket lift, and slightly larger tires than stock.

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

Sporty, roomy, distinctive and loaded with BMW’s excellent technology. Slightly smaller cargo capacity than the X3 but makes up for it with eye catching style! Sound system is above average, very little cabin noise and all 5 seats have a comfortable space with a luxe feel.

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

This car is amazingly fun to drive: it has a ton of power and torque, and handles like a sports car. I have the Wind AWD w/ Tech Package. The cabin is a good mix of touchscreen and physical knobs/buttons. The Meridian sound system provides fantastic audio. There is a lot of space with the rear seats folded flat.

Service was very professional. Shannon’s attention to detail and her attitude towards her clients was outstanding.

We had a totally electric Mustang Mach E which we traded for this car since the range and infrastructure both were not ideal. The Toyota RAV4 Prime is the best of both worlds since it is a plug-in hybrid and is the car I should have purchased originally. It gets between 44 - 50 miles on totally electric charge (for around home) and about 500 miles on a fill up of the gas tank (hybrid used on the highway). Pricing was NOT ideal as they added a "Market Adjustment" to the price so it was above MSRP.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Audi stayed true to its design and esthetics when it come to an electric vehicle. The car is very comfortable and totally feels like an Audi when driving. I especially like the interior and how unlike other ev there is not a giant tablet in the center of the car. I purchased the vehicle with all available options and have not regretted. The cabin is very quiet and isolates the road noise. The BO audio system is crystal clear. I typically drive locally so the range is sufficient for my weekly commute. Charging with level 2 at home is very easy and utilizing a fast charger out and about is typically 20mins. The car has plenty of power when you need it and all the smart functions such as lane assist and collision detection are very helpful. I would recommend the etron to anyone looking for an ev with luxury comfort and performance.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

I purchased this car after getting hit head on in my Mazda MX five, which was totaled, but thankfully protected me from serious injury. I’m a big Mazda fan having owned a brand new Miata for 20 years prior to trading it in for the MX five. I looked at BMW, Audi, Lexus, Mercedes, and several other type SUV vehicles and chose to purchase the CX 30. I love the size and the nimbleness of handling. The reliability of Mazda’s can’t be beat in my opinion. I have essentially had no issues after buying this car brand new in December 2019 and still owning it as of spring 2024. Other than the normal maintenance I’ve had zero problems. It is easy to park maneuver and has good storage. If someone has really long legs and it’s going to ride in the back seat, they may not be perfectly comfortable. There are several things I wish I could change. One the size of the key fob is too big to fit into small purses And pockets. The center console top opens weirdly, and if you have the back seat full of items, it is often impossible to get into that compartment. It would be better if it open side to side, as is more traditional than tilting to the back where there isn’t adequate clearance when the backseat is full. The only other thing I wish is that it had electric seats. I also find that the shoulder strap on my neck given my height, and it would be very helpful if the shoulder strap was adjustable for people who are not tall. I agree with the reviews describing the easiness of the entertainment system. There is very little not to like about this car. I will definitely buy this model again.

Purchased the car a month ago and it does not disappoint. Has got a kick to it. Brakes are a little choppy but reliable. Inside is comfortable. Enough room and yet compact.

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

I'm 88 years old and have owned many, many cars. My Toyota RAV4 is one of the very best of cars I have owned. It gets great mileage and has never given me any problems. It has some good accessary features and I use most of them.

Bought a 2024 Tacoma today. Worked with Larry Valenta in the Sales Dept. He was great. No hard sell, straightforward guy, no xx. While I was there I noticed how polite, engaging and professional all the staff were - even my 16 yr old kid mentioned to me how they treated him. Can't recommend Larry and this dealership more highly!

The RAV4 Prime is a hybrid-electric vehicle with a bigger battery than the hybrid-electric version of the RAV4. It has Lots of power, all-wheel drive, decent handling along with versatile utility of the compact SUV. This is not an electric vehicle in that the gas engine will operate under certain conditions even though the 'electric mode' has been selected. That said, gasoline usage is reduced if 'electric mode' is used exclusively and the trip distance is less than 35 or 40 miles. My suggestion for Toyota (and anyone else building a "plug-in hybrid") is to increase the battery capacity to 60 miles of electric range. The range-extended electric 2nd Generation Chevy VOLT will deliver around 52 miles of electric range depending on driving and weather conditions and will nearly eliminate gasoline usage for most people. The VOLT electric-drive system is different from the TOYOTA hybrid-drive system. The VOLT will operate as an electric-drive vehicle until either the battery is depleted or the driver selects the "Hold" mode. The car then operates as a gasoline-hybrid-drive and reserves the battery charge for later use as a full-electric drive vehicle. The result of these two different drive systems is that the RAV4 Prime has given us an overall of 100 MPG verses the Gen2 VOLT of 164 MPG. Both have saved considerable gasoline. We recharge regularly at home on Level 1 or Level 2 and almost never 'top-off' at public charging sites. Both have been excellent vehicles with the RAV4 giving more carrying capacity with the trade off of requiring more fuel.

“Thank you, Joshua and Junior, for making things easier and for your attention.”Happy hollydays "

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

Geoff, Jim, and Armad were exceptional to work with on my first Range Rover Sport purchase. From the moment I walked in as a prospect late right before closing to their assistance in ensuring I felt comfortable with my deal remotely, they treated me with respect, courtesy, and genuine care. Both Geoff and Jim maintained constant communication throughout the process. On delivery day, they made me feel like the most important person in the world. The concierge thoroughly explained the range rover app, which was already programmed before my arrival. They provided a full demo of all the car features, and even gifted us a bottle of wine and a thoughtful gift bag. My wife and I felt incredibly valued. For someone like me, who comes from very humble beginnings and used to count coins for the train/bus, making a purchase like this is a significant milestone—a dream realized through years of hard work and perseverance. Geoff, Jim, and Armad made it all feel worthwhile. I look forward to referring others to them and working with them in the future. All the best to my new friends, and sorry that I made you guys run around