Used compact SUVs for sale near McHenry, IL

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

I am the original owner and ordered the first generation Badlands fully loaded. Liked it so much I purchased it after the lease. I have been very satisfied with performance and gas mileage. I am currently getting 25 mpg in combination driving. Plenty of tech to appease the young crowd. Navigation is easy to use and I prefer it over using Maps on my phone. GOAT modes are useful with and Sport mode is fun to play with. Looking forward to 2026 plugin hybrid version.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

My wife just had an accident and we went to our dependable car dealer for a replacement. He set us right up in a 2025 Rouge with a moonroof and full cabin roof view. My wife keeps telling me of all the feature she finds as she use the app. I'm glad Chad West and Douglass Nissan took care of us.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Excellent experience from start to finish! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. Highly recommend this dealership for anyone looking for quality service and great deals.

I owe a 2010 Turbo RDX 150,000 and it’s the fastest SUV I had ever drove, love the stock sound system 360 watts, all black leather inside sunroof no leaks and recently I just changed all the interior dome lights to ice blue it’s really a nice sporty SUV ride, Honda definitely knows how to make a fast fun luxury SUV……

Julian was a great experience and very helpful liked working with him and his management

I bought the car at Sabaru of Englewood. First the car didn't came with the originals tires. I asked the seller if the car qualified for the $7000. 00 insentive and I thrust them. The car did not qualify for the gov. incentive because it was built outside the US. The sonterra is a very reliable vehicle. We like it a lot.

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Greenway Kia of Jacksonville made this a 💯 percent excellent experience, they answered all my questions, got me a great finance deal and seemed genuinely interested in my wants and needs! Thank you to the whole team I will highly recommend you to all my friends and family!

As always, Haresh did a great job of facilitating my recall repairs. Professional, friendly and explained what was being done. Car delivered clean and on time.

I got the option to test drive a hybrid NX. And after driving it I can honestly say I'm much happier driving my NX350 gas version (I have a 2025 NX 350 Luxury). First I notice the hybrid felt under power, and then I realize that my gas version has a stronger engine with the turbo. Second the sound that the hybrid makes like a droning noise, did not like that. The driving experience on my gas feels great compare to the hybrid version. Now I did not do a road test with the plug in, but from everything I have heard that is the one to get. At this moment don't have a house, so gas is the best option for me. But after we buy our house then i feel like the plug in is the way to go, especially with the bigger horse power. And yes I understand the save in gas of a hybrid but I'm spending big money on NX and I want to enjoy the drive. If i want to save money then I will go for Toyota and save a lot more on gas. (the 350h is for people who want to save money on their gas bill and 200hp is enough as they want luxury from A to B and don't need it to be fun). So that for me is not a factor, for me is the drive and the comfortable of a luxury product. And yes I get it Lexus luxury ain't what it used to be many years ago, but in 2024 it's better then a Toyota luxury. Example RAV 4 limited vs NX luxury, I prefer to spend more money on the NX for the luxury level in todays market of 2024. So Luxury with a good driving experience are it for me...and of course the reliability of Toyota/Lexus makes it all the better then any other brand for me.

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.

Not real good on communication, the managers are a little self indulged. They made me feel as though I should be a little more grateful that they would allow me to purchase a vehicle from them. Salesman, Arnulfo us very good very pleasant. Overall I would go 4.5 out of 5.0. As dealerships go not too bad

I had a 20/20 Equinox that I was traveling from Illinois to Florida. As I was getting back on 75 South I got rear-ended and throw a hundred feet. The car took the brunt of the hit my cat that was in the cage in the back never got hurt my dog that was tethered in the front seat never got hurt I got a small concussion with a bump on my head but overall I absolutely love the car. When I got reimbursed for my 20/20 I went out and bought another one I was so impressed with the impact it took for that crash.

Very good service clean waiting room service. People were very nice. they let me know of future service and of parts that have to be replaced.

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

1 contact and best pricing all in less then an hour best buying experience I have ever had

Darien was professional, knowledgeable and engaged in the entire process. Darien even agreed to come in on his day off to meet with us. At Biggers, there is no pressure and no hidden fees - a welcome change from other dealers. Joe made sure we had answers to our financing questions. Thanks!

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

I love the way they willingly to work with me and the patient with me

Vincent Antignan at tri county Lexus was an awesome salesman.. friendly, not pushy, knowledgeable, caring and efficient! The Dealership is clean, close to the house

Best dealer, Their vehicle are clean and neat Good attention and communication They also have a good price

I purchased 2 new Mitsubishi Outlanders after doing Internet research on currently available mid-sized SUVs. A test drive nailed the choice. The 2025 model introduced several changes that have addressed prior criticisms about vague steering and hood vibrations and ride. The fit and finish of both exterior and interior is excellent, typical of a Japanese car and as good or better than the Toyota RAV4 or Nissan Rogue that were being considered (the Outlander and the Rogue share the same platform, but IMHO the Outlander is the better rendition). The interior of the SE trim is very plush at this price point with leatherette and suede seating that is supportive and "hugs" you and looks and feels better than more expensive luxury SUVs in this size class such as the Lincoln Corsair and Aviator. The standard Yamaha audio system produces astonishingly good sound with either Bluetooth audio or Sirius XM. The Outlander supports Android Auto, and its navigation is excellent. Steering feel is excellent and well-weighted, and braking is strong. The Outlander has a surprisingly small turning circle. The electronics assists and displays work flawlessly, especially the adaptive cruise control and lane-keeping and both front and rear parking assistance via the good-sized infotainment display screen, which also provides an overhead overall view (AI?). While the Outlander does have standard third-row seating, the seats and leg room are miniscule (suitable only for very small children or pets) and hard to access, but I plan to never use them for seating and keep them folded down to maximize cargo carrying space, which is even more generous with the second-row seatbacks folded down. Exterior styling is very bold and contemporary and distinctive, especially the front styling and the wheels; it has grown on me. The 2025 Outlander thankfully does not have that horrible stop-start feature where the engine shuts off if stopped at a traffic light, and in hot and humid Florida, the AC is not interrupted like on other new cars. The transmission shift lever is not intuitive to use, but eventually you get used to it (IMHO a simple rotary knob would be easier to use). The Outlander has a very generous power train warranty and comes with the initial three oil change services included. The horsepower is modest but more than adequate for city and suburban driving, and the CVT seems well mated to the engine and drives very smoothly. If Mitsubishi added a turbocharged version, that would certainly boost the acceleration.

excellent costumer service. Chris is very helpful and accommodating. Friendly staff. on time service as promised. I highly recommend this dealer to all. Beautiful car displays.

This vehicle is good to have it. The only thing I don't like it, is sucking too much Gas other than that I didn't have any issues so far

Great experience buying a certified Volvo here. We worked with Derrick who was awesome! Helpful, knowledgeable and friendly without being aggressive or pushy. The whole team there were great to work with!

Love it! Love the color, love how it looks (our salesman said we look good in it ;) It looks like a lot of car but it handles so easy, easy to make turns. It really feels like it "fits like a glove" I love that about it. I love that I wanted an SUV in my price range, and Mitch delivered. Did I mention that I love my car?