Used mid-size SUVs for sale near Chevy Chase Section Five, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

The Sahara high altitude with the sky one touch roof is awesome. The one touch opens or closed in 15 seconds. This is a game changer as we do not hesitate to open the roof in all different weather conditions. Reason is if bad weather or hot weather gets us we can have the roof closed in little time. The ride is very smooth. Noise is low at highway speeds. Overall, we really all the accessories and sound system. Definitely, recommend.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

We had the best experience working with Michael Zeller for our car purchase. Michael was amazingly knowledgeable, helpful, and found us the unicorn car that check all our checkboxes (including price). I highly recommend working with Sheehy of Gaithersburg and especially if you are lucky enough, having Michael Zeller as your sales associate.

I purchased my 2017 Lincoln MKX Reserve with the 2.7L twin-turbo engine brand new. After 7 years and about 60,000 miles, I can say it's been a great overall experience. My wife primarily drives it for daily school drop-offs and grocery runs, and the MKX has proven to be a reliable and comfortable vehicle for family use. Even after several years, it still feels luxurious and ahead of its time in terms of technology. The ride quality is smooth thanks to the adaptive damping suspension, and the interior remains impressively quiet and well-built. The leather seats are supportive and comfortable, and the cabin feels upscale all around. What I Love: Luxury Feel: The MKX feels like a true premium SUV. Smooth Ride: The suspension and quiet cabin make for a relaxing drive. Advanced Features: Still loaded with useful tech after all these years. Affordable Maintenance: Ford-sourced parts keep costs reasonable. Solid Build Quality: It’s aging very gracefully. Issues I’ve Experienced: Steering Vibration at Low Speeds: This has been present since day one. I’ve done multiple wheel alignments, but it was never resolved. I’ve just learned to live with it. EGR Valve Replacements: I’ve had to replace the EGR valve three times—definitely a recurring issue. Blower Fan Motor: I had to replace the blower fan motor, which was an unexpected but manageable repair. Fuel Consumption in City: City fuel economy is poor—definitely not ideal for short trips and stop-and-go driving. On the highway, however, it’s excellent. TPMS Sensors: Recently had to replace the tire pressure sensors, which is fairly normal at this vehicle’s age. Final Thoughts: Despite a few issues, the Lincoln MKX has been a comfortable, reliable, and luxurious family SUV. If you're looking for a quiet ride, high-end interior, and a good value luxury vehicle, the MKX delivers. Just be prepared for some typical aging-related repairs and less-than-ideal fuel efficiency in the city. Would I buy it again? Yes—for what it offers in comfort, features, and long-term reliability, it’s still a strong choice.

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

I got the SE V6, which handles very well. This is not a fast car from 0-to 60 in x seconds, because it is a heavy vehicle, but once it reaches cruise speed it is very responsive with good acceleration to pass comfortably in the freeway and will not slow you down in hill country. One minor detail was the phone wireless charging, not charging properly, I just removed the rubber cover, and it works perfectly, so I guess it is too thick. The wireless infotainment requires few seconds to get properly connected, so just be patient, because once it is connected it works just fine. After backing up, the camera stays on for few seconds, after switching to drive mode, but this dissapears once it it reaches 20mph , and at the same time the doors autolock. It is a nice safety feature. Mine has the ceiling moonroof, which is very nice. It is a reliable vehicle with proper handling for it's size with plenty of cargo and passenger space.

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

Was a bit nervous that this vehicle would not be big enough for our family, but it has worked perfectly…plenty of room for all of us and our dog!

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

I have been watching for a 2019 Santa Fe and when I got a Cars.com notice on one at an amazing price, I jumped on it. Due to COVID-19, most dealerships are limited and this was the Memorial Day Weekend. I sent an email and got a response the same day. Went and saw the car at the dealership, took a test drive, and now it's mine. Annapolis made the deal easy and efficient. Paul even took me out and helped me with some of the advanced features on the car. They cleaned her up and touched up some scrape marks so she looks brand new. LOVE my new to me car.

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

The team at the BMW service desk—especially Tasha—helped me figure out how to bring in my car without forcing me to cancel my appointments or leave my elderly mother unattended. Tasha went above and beyond by arranging for someone to pick up my car from my home and return it after the service was completed. I am so appreciative of the care and support I received during a difficult time. I’ve been coming to the Sterling location since I bought my beautiful BMW X3 six years ago, and the service has always been outstanding. As I move to another state, I truly hope I can find the same level of professionalism, kindness, and dedication I’ve experienced here. Thank you to the entire team for your excellent customer service. Bravo to you all—and God bless you!

Purchase our Ascent June of 2022 ,love the vehicle it now has little over 44,000 miles on it put new tires on at 29,000 not because of wear but for long trips,brakes are still in great shape at last inspection,we are retired but travel with our dog companion,this car has traveled to New Mexico across to Florida and to Florida every winter and also to Maine and the comfort is just fantastic and our overall gas mileage is twenty five MPG and yes when and if we need to trade it will be another Subaru!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Bought my 2024 used with 13k miles on it. Maybe I'm old school due to prior life with a 97 TJ and and 01 XJ but this car is fantastic to drive and very luxurious. Perhaps not as tech heavy as other SUVs, but it does everything I could hope for, and has been fun for road driving and light off roading.

I recently purchased my new BMW 550e from Rockville bmw and I couldn?t be more thrilled with both the car and the overall experience. From start to finish, the process was seamless, transparent, and genuinely enjoyable. A special thanks to the entire team, especially Suvin, who went above and beyond to make sure every detail was perfect. He was knowledgeable, patient, and truly passionate about BMWs ? walking me through every feature, from the hybrid powertrain to the latest iDrive technology. Suvin took the time to understand my needs and helped me find the perfect configuration without any pressure. The delivery experience was first-class. The car was spotless, fully charged, and Suvin even took extra time to help me set up all the personalized settings, from the driver profiles to the BMW ConnectedDrive app. Driving the 550e has been an absolute joy ? the balance of power, efficiency, and luxury is unmatched. If you?re looking for a professional, customer-focused, and premium car-buying experience, I can?t recommend Suvin and Rockville bmw highly enough. They made my dream car a reality! ? A very happy BMW 550e owner ??

This is a beautiful car. Our car is the mid level. Not totally sure it is as luxurious as it's price point. Drives and feels very nice. Feels nimble and safe. Visibility all around is great. Safety features such as the pacing cruise control and lane management are excellent. The gage cluster is minimal with a lot of empty space where they should have put a real fuel gage, not the miniscule 4 dashes that go unlit as the fuel is used. The car has no written user manual. It relies on a very limited one on board which cannot be accessed when the car is moving. Hybrid system is not immediately understood how to make it perform well. Bu once you solve that puzzle it is really good. We found a complete 900 page one on line that goes into the detail we wanted. Also the on board one does not have an index so you get to hunt and guess to find what topic your question is under. This was a major frustration for us. The back seats are very firm, which was surprising at this price point. That is why I knocked the comfort level down. Front seats are wonderful. Lots of rear leg room though. There is a lot of room behind the second row seats when the 3rd row is down, and this suits our travel cargo needs very well. 360 camera is excellent. Fit and finish is superb. The turn signal stalk has too many functions such as head light control. A switch on the dash would be much better easily showing which mode the headlights are in. The various functions are not as intuitive to control or find. There is a learning curve, not a difficult curve, but just jumping into drive it might be the wrong approach. Perhaps it is standard Volvo like not standard BMW like as we were used to. Now that we know the car better we would buy it again.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Great service and friendly people. Donna an is the best. The SUV is running great.

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.

Nice looking vehicle goes good in the snow but the 2.4 liter motor is junk I had to get mine replaced overall very reliable suv.