December 3, 2018
Everyone at Pacific Volkswagen makes your experience a very positive one whenever you go into the dealership, for whatever reason. They make it very clear that they are there to help you in anyway possible. This is my first Volkswagen (always a Honda owner) and I am so HAPPY I bought my 2019 Jetta. Every time I get into my car, go for a drive, go into the dealership, or have interaction with a Pacific Volkswagen employee, it makes me even happier that I purchased my Jetta! Aaron Acosta and John Rodriguez are just two reasons I love Pacific Volkswagen. Aaron was extremely easy to work with and did not push me like most salesmen at OTHER dealerships. Aaron was there to answer any questions, look into anything I asked. He found out what I needed and did not try to push me into a car just to make more commission. Any time I have called Aaron, he has been there to help! John was a pleasure to work with. I had to have a unusual part replaced only my new Jetta and John was very helpful. He made my experience a very positive one. This is the first time at any dealership where the service representative called me multiple times to let me know what progress was made and what was left to do. FAHRVERGNUGEN isn't only a feeling you get when you drive your Volkswagen, it's also a feeling you get when you go into the dealership! Bring back the FAHRVERGNUGEN campaign!