by Ryan Schmidt from Berkeley springs West Virginia
March 5, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
I came in looking for a Volkswagen Jetta and when I showed up they were waiting for me, offered us refreshments while we were taking care of everything and helped to reach the payments I was hoping to have.
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
These two guys were incredible! They acknowledge that I was a first time buyer and helped to insure I got the best deal possible in the area. Very friendly and easy to negotiate with, they were genuinely happy for me and my future car experience. B-I-N-G-O!!!
I want to say thank you once again T.J. for helping us once again with a New Vehicle. We needed to get a new car for commuting and we wanted the 0% financing. We looked at the 2016 Honda Civic LX and the 2016 Toyota Corolla LE Sedan, the Toyota was much easier to get in and out of and to me a more comfortable ride.
My husband was setting in traffic form D.C trying to get to Malloy, before they closed at 8:00, but T.J and Paul stayed and waited for us to get there so we could get the 0% that ended that night.. We got pr-approved on line so that was one thing we did not have to do when we got there.
T.J had the car waiting for us when we pulled up. So all we had to do was get in the Corolla and take it for a test drive.
Paul got the paperwork together, it was one of the easiest transactions ever. It was our first time working with Paul, but he is one of the Best finance managers I have ever worked with. I am a Realtor and I work with the public every day and I can tell you it was a joy to work with T.J and Paul. If you are thinking about buying I highly recommend you give T.J a call.
Was a Great buying experience. Sales Associate was well informed about he product he was selling. Especially since he was 19 yrs old and it was only this second week in the position. He did a very good job at not being pushy and sold his product. Also the over all dealer (Apple Valley Chev/Toyota) seem very well organized and was very friendly. I felt like I had control of the buying experience, I have been at other dealers in the past that make you feel like you have no control even though you are the consumer. I would buy another car from this Dealer and most likely will in the future.
What other dealer literally walks you through the facility and shows you where all the service takes place and how to make your "free" service appts( 2yr worth of free main, from Toyota). I was really impressed because they made you feel like they really wanted you to come back. they did not want to just sell you a vehicle and get you on your way..
The Financing was also a breezy...I wanted to use my credit union and they were all for that ..filled out all the paper work and they let me take the car that evening on a promissory note. Wow what other dealer lets you do that??? Brought them the check he next day and the deal was done.
Thanks Apply Valley Chev/Toyota
My buying experience at Apple Valley Toyota.......
by Thomas Calamia from Inwood, WV
November 2, 2018
Jason made my car buying experience very easy. Buying a new car is stressful, but its something you have to do. All went smooth and I was out the door in my escargot in a few hours. I would recommend Apple Valley Toyota to my friends.
We had a great experience at A-1, the people were very friendly and helped us find exactly what we were looking for. Look forward to doing more business with these people in the future
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