My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
I did not buy my Corolla from you but your dealership is closer to me so I brought it to your place and I have to say it is wonderful. I needed a 6 month check up and everyone from the time I got there was terrific.
I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service department staff have been sincerely personable in their expertise. They give sound suggestions for service to your vehicle in detail, and keep up to date on any safety recalls that may occur. One of my favorite service specialists is Anthony "Tony" Camacho who I can depend on to give me great advice in vehicle upkeep and suggesting the best economical decisions for each individual customer. When I drive away from the dealership, I can be guaranteed that my vehicle is working at Toyota's highest specifications. Also I enjoy talking "trash" about sports teams with the entire crew. If you decide to get a new or pre-driven Toyota, the Orland Park site is a great choice.
Taking the sting out of bringing my car in for service.
by sharonannie from DealerRater.com
December 1, 2018
I explained what my concerns were and why I brought my vehicle in for service. The service rep listened to what I had to say and told me what they planned to do. It was done in the time he stated and he explained what was done and why. Tony was pleasant, helpful and nice to do business with. I always ask to have Tony as my service rep as I have done business with him several times over the past years and I know I can trust that he will do what is best for my vehicle.
The service department is great. Jose Valero is courteous and checked me I. A timely fashion. The oil change and tire rotation took about an hour, even though they were very busy they took care and respected each customer.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
We went to Northbrook Toyota to look at Rav4 options. We met with Larry and he could not have been nicer! He made the whole process easy to understand. We have been going to Northbrook for years and will continue to do so, Thanks Larry!
Highly recommending this dealership and Julianna as a sales personulianna was very knowledgeable sales person. She was not pushy and eager to help! My car was a special order because of the manual transmition. She was very helfull and understanding! Highly recommending this dealership in this Julianna is a sales person
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
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