The Gilbreaths: Love our New Ford Explorer XLT !!!
by Bamaboy from Mentone, Al.
April 20, 2018
Excellent Place to buy a new or used car, Staff is very friendly and Knowledgeable, Facility is very Nice and No pressure sales staff made buying more pleasant. Willing to work with you to get you the best price for your money, Highly Recommend! A+ All around!!!
Excellent service; Got exactly what I was promised without the tricks. Definitely recommend Alexander because you get what you ask for rather than the typical dealer tricks. I came from Tuscaloosa to buy here and will do again for my next purchase. Thank you for making the car buying experience pleasant.
My husband and I drove the 70 miles from our home to Jerry Damson of Arab to look at a used car. Both of us called prior to going to verify the car was still available and that we could see it. I guess we should have asked if we could drive it because, when we arrived, the seats were out for cleaning and the car would not be ready to drive until the middle of the following week. Bummer. We probably would have paid cash that day for the car if we could have driven it. Please let people know that they cannot test drive a car if they call about it. Some people drive a good distance just to be turned away.
The general manager and service manager went out of their way to reach out to me after a bad experience with the service department. They took actions to correct their lack of communication with me during the repair of my car! It’s not easy dealing with irate customers. They turned my bad experience into a good experience! Thank you!
Very friendly atmosphere. Our salesman made sure we was happy with our purchase. He didn't try to push us into something we didn't like or couldn't afford. I highly recommend them, and I plan on purchasing another vehicle once my corolla is paid off.
Drove from Birmingham to look at a used truck. Tammy was excellent to work with. Paperwork was a breeze. In and out. Nice clean dealership. I would definitely consider using Sand Mountain Toyota in the future.
We saw a used car online that we wanted to buy and were able to fill out the credit app online as well. After work we went for a test drive and decided we wanted the car. The paperwork was started immediately and we drove off with the car. Everyone at the dealership was extremely friendly and helpful and they worked hard at every level to get us the best deal. I recommend this dealership to everyone.
I saw the SC430 I been looking for called/e-mailed and the Sales rep got back to me with 1-day. That was great.. Din't purchase the car I think it was sold before I could get back to the dealer but I still like the way they responded.
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