I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
I absolutely love my car!
by Christina20 from Seattle, WA
January 11, 2019
I recently traded in my 2016 Scion iA because that car was just too small especially with having kids. I upgraded to the 2015 Toyota RAV4 and I was not disappointed. There is SO much room inside the car and I didn’t lose any truck space that you would get with a sedan vehicle. It has nice power, spacious interior and comfort with style. I would recommend a RAV4 to anyone looking for a reliable, spacious family vehicle.
I was very happy with my purchase. James Weldon and Eric D were knowledgeable about the car and it’s hisory. Purchase was smooth and easy. Very happy with my certified Honda CRV. I Recommend Anderson very highly.
by Young4ever from London
January 6, 2019
This is my dream car, really comfy and when I drive, I enjoy my trip . fuel efficiency, foldable back seats Over all it’s a great SUV.👍👍👍👍👍
By far the best experience I???ve bad buying a car
by Guitar2Lidder from DealerRater.com
December 4, 2018
Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered questions I didn???t even know I had. I highly recommend him and the dealership
I owned my last car for 23 years
by SusanW from San Antonio, Texas
December 23, 2018
This RAV 4 is significantly different than my 23 year old Suburban, but I am in a different stage of my life and I was happy to scale down. I like the power of this vehicle and appreciate the quiet, both in its ride and the ability to screen outside noise. I think this a perfect match for me!
My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊
Most fun car I have every owned.
by Rolando from Scotts Valley, CA
January 13, 2019
Love the design - inside and out. Very peppy, and drives like a dream. The controls are easy to reach. The sound system is great. Test drove a CRV but disappointing compared to a RAV4.
After receiving the online price, Carlos and I agreed to meet first thing Friday morning. Carlos and the car were ready to go when I arrived. The test drive went well and I was very pleased with the value for my trade in. We closed the deal the same day. I???m very happy to be part of th Toyota family since 2007 and we will be back for our next car purchase.
Rubbish car, unreliable, lousy service from Toyot
by Jong from Brisbane airport Qld
January 13, 2019
Uncomfortable seats, lousy suspension, diesel is gutless (barely tows a laden box trailer ). Very dated design and poor value for the money. Starter motor destroyed itself (car 9 months old) and after 3 weeks still waiting on parts - been told could be a 6 week wait. Not good enough Toyota!
I live in Delaware so I worked with Steve and Brad over the phone to work out a deal on vehicle that I wanted to purchase. Both of these gentleman worked very hard to get me a great deal on the purchase of the vehicle that I wanted and made sure that I was very happy. The experience was the best I've ever had for purchasing a vehicle. When I went in to see vehicle in person and sign paperwork the experience was again top notch!!! Everything was just as discussed over the phone. My finance person, Danielle, was also great to work with, she made that part of the purchase a pleasure. Steve went over every aspect of the vehicle with me, even set up a lot of stuff right there and I've never had a salesperson at any dealership do that before and when I left with my vehicle I knew how to work everything and that was pretty awesome. I will have this vehicle for a very long time, but when I'm ready for something new I'll be making the drive to Heritage Toyota Owings Mills again!!! I'm very happy to be a part of the Heritage Toyota Owings Mills Family!!!
Most reliable car I have own.
by Prema from Bethpage NY
January 12, 2019
This car met my all needs. Sufficient room, beautiful car, very comfortable. It has all technical advanced specially I like the blind spot signal etc and very good strong tire and best judgment on road when drive. I recommend this car to all the people.
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
I love the style size the great pickup from the v
by Gab 77 from CA
October 26, 2018
This suv is great meets all my needs that’s why I selected this vehicle plus low maintenance dependable performance reliable handles very well great pickup too
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
This car is the most reliable car I’ve ever owned.
by Toyota!!! from Baytown TX
November 15, 2018
My 2005 Toyota RAV4 has 130000 miles on it and has NEVER had a single problem. I put gas in it and change the oil. That’s all it ever needs.
Dave Day was great to work with. He was fast and fair with my trade and purchase. I have purchased 3 car from Heritage Toyota in Catonsville and will continue.
I Picked A Winner!
by LyndaS from Red Lion, PA
January 7, 2019
This car is amazing! I went out looking for a preowned RAV4 because it has a great reputation for being reliable. Everyone I spoke to who owns a RAV4 said they would purchase another one. This car has a lot of leg room in the front and back and more than enough room in the back to carry things. I can adjust my seat up and down to fit my needs. I was surprised with the pick up this car has while merging onto the highway. The rear mirror is a big plus! The sleek exterior is icing on the cake. I look forward to many years with my RAV4!!
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
A strong, heavy, very safe feeling car
by Sandie"Red Rav 17" from Jefferson, MA
December 28, 2018
This is the car I been wanting for awhile now. AWD, so it will be good in New England during the winter. It has more leg room front and back than much more expensive SUV's
The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.
Another excellent Toyota vehicle
by Catmom4 from Dallas, TX
December 16, 2018
We are on our 3rd Sienna in 18 years and all have been extremely reliable and safe (2nd Sienna was totaled). When it came to buying a vehicle for one of my kids to inherit, we looked only at Toyotas.
The RAV4 doesn't disappoint. The ride and handling are fantastic. It's easy to maneuver. My only complaints are that it doesn't have automatic headlights or power seats on the XLE.
Clean environment, professional customer service, and they took the time out to work with me to sure I was satisfied.
Always a solid choice in a SUV
by Mikkel31 from Stillwater, MN
December 17, 2018
I’v owned several Toyota’s and their always dependable. The RAV4 gets decent gas mileage, is easy to get in and out of, and it’s great in snow! It comfortable to ride in and everything is laid out nicely. It’s a solid overall vehicle.
I would like to thank venessa walker on the great service she provided. I went into trade my old vehicle in for a new 2019 Altima and she made the whole experience quick and easy for me and my daughter. Thanks once again -Devin
by Love the car from Hampstead, MD
December 14, 2018
Love this car and hope it will last for a long time. Ride is great, lots of room for storage and can seat up to 5
The service advisor, Tammy was very personable, understood the work to be done and the work was completed in a reasonable amount of time.
Very reliable vehicle
by TamekkaTN from Cordova tn
December 23, 2018
This vehicle has met all of my needs and more. Great vehicle for the price I would purchase again. Good mileage performance ease of w
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