Used Toyota RAV4 Hybrid for Sale in Baltimore, MD

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

I am not a big fan of the exterior styling, but I love the inside. The seats are some of the most comfortable I've experienced. The layout inside is very well designed. The interior noise is a little higher than I had hoped, but not intolerable. I wanted a mid sized SUV that felt more solid than the Honda HRV that I traded that also gets in the upper 30's for gas mileage. The Rav feels very solid on the road. It drives great. The mileage I'm getting so far falls well short of expectation. With a combination of in town and highway driving, I got just over 34 mpg on my first full tank. In town, I'm a reasonable, calm driver. On the highway, I'm driving a steady 75 mph. I did not expect to get 40 mpg. My expectation was 36-37. I'm not sure if mileage improves as the car breaks in?

nice customer service...convenient.....been dealing with Ford dealers for a many a year..1986 Ford Ranger still have, 2004 Ford 150 still have 2015 Escape still own and a 2013 Kia....as you can see we have bought and sold/traded for newer models through the years.....and have been very satisfied

One of the best off over 50 new cars I have owned. Plenty of power and very economical. Safety features are outstanding. I would highly recommend this car if I was buying a used car.

I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.

The RAV4 is a very nice car to drive both highway and city. Great gas mileage around town and highway is nearly the same. Like the information available on the navigation screen. It has a very smooth running and quiet engine. Very nice compact SUV.

Calvin D.Parnell, Sr Certified Sales Consultant Bronze Sales Society Heritage Toyota Catonsville Baltimore,MD. 21228 ??? YOUR ONLY AS GOOD AS THE PEOPLE WHO REPRESENT YOU! ??? Calvin, Thanks again for your Outstanding Service and Courtesy. Your the reason we chose to come back to Heritage Toyota Catonsville after 14 years to purchase our next vehicle the 2019 Avalon Hybrid. We never forgot the Excellent Service we received the 1st time with You and Heritage Toyota. How you handled the purchase of our 1st vehicle the 2004 Camry XLE with integrity,courtesy and professionalism. What an Unexpected Pleasure and Blessing that was! Even Now , I Can???t believe that I am writing this ???Positive Review??? regarding doing business with a SalesPerson, Financial Officer, and the Car Dealership who recently sold us our 2nd Vehiicle The 2019 Avalon Hybrid . Once again, We give Thanks to God, that He has kept you and placed you there after 14years to help serve us and others. Your??? Steller Commitment Of Service reflects on Heritage Toyota Of Catonsville showing that a Car Dealership can operate with Integrity,Courtesy and attention to Details and still be profitable in business all while Serving their Customers. Today when most people are on a job to just collect a paycheck; ???A COMPANY IS ONLY AS GOOD AS THE PEOPLE WHO REPRESENT IT!??? Many thanks to Calvin, the Financial Officer Manger and Heritage Toyota Team who made this Purchase Experience Un Stressful. The Fords

I love this car the system that brings everything I recommends economy lo recomiendo mucho el sistema que trae y es súper económico y cómodo

I highly recommend this dealership!! Virgil, Jovan, and Andre worked tirelessly to find the exact vehicle I wanted (White exterior/ Red interior 2019 Camry XSE with ALL the bells and whistles). My deal went very smoothly and this team absolutely went above and beyond my expectations. Thank you to the "Catonsville Dream Team" you guys ROCK!

I have 17,000 miles on my 2017 Limited Hybrid. Car has been problem-free and gets an average of 32.8 mpg in warmer weather, mid to high 20s in cold weather. The hybrid system adds power in addition to saving gas, so acceleration is there when you need it. The brakes are good, but not as strong as other hybrids I've driven. Car drives very smoothy, but there is no feeling of attachment to the experience - very appliance like and boring. Visibility leaves a lot to be desired with terrible rear visibility and forward visibility hampered by thick windshield pillars that are far forward, interfering with the view of other cars and pedestrians at right angles at intersections. If it weren't for the rear camera and parking sensors, backing up would be a real adventure, hence the dents you see on the backs of so many RAV4s (it doesn't help the rear bumper is useless). All the safety tech works well. The pedestrian detection already warned me of a person about to walk behind me as I was about to reverse. Supposedly it has auto-braking, but Toyota doesn't make it clear. It may or may not help brake if needed. It will beep at you though!!! The first few months of owning, the driver's seat was ok... but has gotten more and more uncomfortable. An hours drive and I am in pain. I limp when getting out of the car. I keep a gel cushion now. I am not a huge or heavy person at all. The seat has a weird mix of support that is too soft in the middle and too hard and narrow at the hips. Maybe only designed for tiny people. Also, even though it is an 8-way power seat, it acts more like a 6-way as you raise it. The passenger side has no height control and is a bit low. The telescoping steering wheel barely telescopes... still too far away for long legged drivers. Cargo area is good, but the hump from the battery is annoying (the 2019 will be flat). The split rear seat is designed for Japan, not USA. The large part should be behind the passenger side!!!! The power tailgate is very slow and sometimes doesn't work the first try. I can open and close a tailgate 5 times in the amount of time it takes for this thing to work. And turning it off, it's still very hard to open. The tech is good, but could be better. Voice command is a joke. "She" can't understand almost anything you say, unlike Siri. The steering wheel controls for calling work well... but you can't scroll through phone numbers using them! You have to still press your finger on a tiny number on the screen... makes no sense. There is only two choices for NAV screen brightness; super bright or black at night... it won't let you dim to medium at night. Wipers work well, with many speed choices. Radio sound is good, but took some time to get used to the brassy sound and you need to keep most of the sound in the rear speakers. Only one window switch is lit at night, the door lock and other switches are a guessing game. There are no puddle lamps in the door bottoms. I can understand this cost-cutting on the cheapest trim, but not on the Limited or Premium, with sticker price pushing $40,000. Car rides well.... but the 18 inch wheels make you feel the small bumps, especially if you add a few more psi to the tires to get better economy. Would I buy this car again? Not sure! Maybe not. Not with these seats and not for what I paid!!!

My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊

Vehicle has been perfect for me. I am satisfied with the performance & comfort. Averaged 34.08 MPG over the 2 years. Safety systems all work correctly. Reliability has been great. Not a high tech guy, but everything works fine. Some competitors have better interiors, but it is OK. Has plenty of room & cargo space. Headlights could be a little stronger & liftgate could raise a little higher. Brakes are good. Gas to electric & back is seamless. With Toyota Care, I have had zero maintenance costs. Have signed up for Toyota Care Plus at a cost of $329 which is a no-brainer for another 2 years as it also covers a new air filter & cabin air filter at 30,000 miles.

Salesman Scott Baumgardner was extremely knowledgeable about the in's and outs of the cars on his lot. He listened to my needs and wants in a car. I will definitely look fo him again for my auto purchases.

Really enjoy driving this car. Good visibility, ride is smooth, electronics are terrific. Drivers seat back not adjustable, so long term driving not as comfortable as my Prius was. Ave 30 mpg hybrid

The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!

A great design - comfortable and roomy (believe it or not) and with all the bells and whistles you could want. The safety features are really cool - parking assist, blind spot monitoring, cameras all around!

Ultimately satisfied. Walked in with the intention of getting my car serviced for a standard service. Mr. Cappuchi was able to adequately secure my information in a timely manner and provide myself with an estimated time frame of completion (2 hours). Great to know that the time frame was accurate/precise as it was completed in just 5 minutes less than the estimated 120 minutes. Only improvement would be to inform the customer of what the paperwork is that they are signing; not having them have to ask. Disappointed I could not get a 'loaner car' as I did not know I needed an appointment for such. The other location failed to inform me of such....but a learning process non-the-less..

Car looks and runs great. Money saver with the hybrid and very quick. The except is the horrible Scout GPS. No maps, nothing but voice, if you can get it to work at all. No Apple Play, so you’re basically stuck with aftermarket GPS like Waze... and I like Waze. Toyota put Apple Play in the 2019.., no help for the 2018

My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable

I bought it when it was a year outdated. But still overall performance is very satisfying. It’s a very smart car.I can rely on it.

Ray,Wes, John,and James are the best!!!! They provided spectacular Customer care. Great Customer service would just translate as average by description. "Customer Care" is a reflection of perfection. They care and you know it with every step from start to finish. Thank you all. I love my car 🚗 ??💕🎶👍🏽🕶👠👛 10 out of 10 !!!!!!!!

It was the exact vehicle I needed for my work needs and family leisure. The features inside the vehicle are amazing. Even though I couldn’t tap into them all without the help of kids

I just called for a question and Brenda was wonderful. She had a lot of patients with me and answered all of my questions thoroughly. She went above and beyond to help me over the phone. Thank you so much Brenda, your amazing

Good safety features, plenty of room for people and cargo in a small footprint, sits higher than a sedan for better visibility. Hybrid transition is seamless. CVT transmission feels like a regular automatic.

Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.

I bougth a car form this place,and the sales parson is helpful,and the finance directer Mr Larry Sherman is nice guy. I will recommend to my family,friend,and coworkers too.

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

This vehicle has met my vehicles needs are far as comfort, stability and needs. This vehicle is great on gas and a full tank last me one week and I do drive a lot of miles. Very reliable vehicle for the whole entire family.

I had a recurring issue with the access door for my 2007 Tacoma - I had brought it in unable to open the door or even access it and it was repaired. Three weeks later the door jammed again, I called Donald and he made sure that the same tech worked on this door, and together they fixed it without needing to replace parts, at no charge and showed me how I could handle this in the future without needing to bring the truck in. He noticed I had bought a cabin air filter and took it upon himself to install it for me as I checked out. He went above and beyond the customer service role. Great Job.

This is a limited; it has it all: Moon roof, heated seats, back up & 360 cameras, power everything, good mileage, guts, looks, and very safe.

A few months ago, I purchased a used Prius from Koons Ford Security. That experience was pleasant and the car has been more than satisfying. Free as a benefit of the service agreement I opted for when making my purchase, the time came for my 1st oil change. Without any paperwork I scheduled an appointment and headed over. Although I didn't realize it, the Annapolis Koons Toyota dealership is actually a separate and completely different company from the Security Ford Koons dealer. Rather than point out my error, or hit me with an unexpected charge, Alex Clothier, the Assistant Service Manager, on nothing but my word, simply alerted me to the technicality while in the same breath assured that he'd be happy to honor my agreement and service the vehicle. It's clear that whichever Koons brother's dealership you patronize, upholding the honor of the name and satisfying customers are values of utmost importance. As I sit waiting for my service; which no doubt will be faster than the time it takes me to proof read my review, I can think of no better way to spend my time than sharing my experience for the benefit of other customers.

This car runs great and seems to have more power and capacity than the Prius I have driven in the past. Comfortable seats, (cloth) just wish they were heated but I opted for the LXE instead of limited due to budget. Gas mileage runs around 28-29 mpg, not quite what they advertise at 30-34. Great car nonetheless.

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

We are very happy with the RAV4 Hybrid. The safety features, comfort level and infotainment system are top notch. The ride is smooth and secure.

The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget! My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior. I love this place and they will always have my business.

MEETS ALL NEEDS OF THE FAMILY, GREAT ON GAS, DRIVES LIKE A CADALIAC, AFFORDABLE MONTHLY PAYMENT - RECOMMEND MAURICE BAHAMONDES, VERY COMFORTABLE, LOVE ALL THE EXTRAX THAT COME WITH THE RAVE4

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

The car meets all my needs and also has plenty of leg room. This vechicle is a hybrid which saves a lot of money on gas. The gas mileage is fantastic!

Ernie and Bill at Heritage Honda are AMAZING!! Cannot speak highly enough about them and our experience in purchasing our 2018 Honda Pilot. My husband showed up with our 2 year old Son (of course just planning to look at cars) and right off the bat got a wonderful vibe when he walked in the door. (He had been to 3 other surrounding Honda dealerships and let's just say did not have as good as a vibe or experience!). They were extremely patient as our son kept interrupting and needed to be entertained and Ernie even put the picture he "drew" on his wall that had other kid's pictures as well. My husband is a straight to business kind of guy and they did just that- answering all questions and more, giving insider's information and not pushing the sale at all. Adam was also great and not pushy going over finance and the different warranties, gave us insider's information as well! It honestly didn't feel like we were in a car dealership as we were so comfortable talking with everyone. Even though the dealership is a little ways from where we live, we both agree we had such a good experience as a whole that we will be making the drive if/when we need anything done to the car. The next day our Son was still saying "Ernie at the car place" : )

My Toyota RAV4 Hybrid gives not only great gas mileage but an excellent ride with all the features of a luxury car . Very satisfied