I purchased my 2019 last week. The salesman was Scott and he did an EXCELLENT job working with me. He let me test drive 2 cars and was very helpful in explaining everything to me. He was very patient and friendly and he didn???t push me to the sale. I had some problems with my last Forte and Scott was very diplomatic in his approach. I believe had it been any other salesperson I would be driving a car by a different manufacturer.
The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.
We just bought our first car from Ted Russel Nissan, and it was a great experience! The staff was very patient and well informed. The environment was professional and low pressure. Robbi Denton did an amazing job helping my fiance and myself find the car we're going to have for many years to come. I would highly recommend going see Robbi at Ted Russel Nissan if you want a high quality, positive car buying experience with someone who really cares about her customers!
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Mr. Michael Petsuck was instrumental in the entire process of leasing and then purchasing my 2015 CTS. He gave me great advice, as this was my firt time, and I couldn't be happier with the service and professionalism of him and Cadillac of Knoxville. I would highly recommend him to anyone looking to buy or lease a Cadillac, as well as recommend the Cadillac of Knoxville Dealership as a whole. They treat you like family from the beginning to the end.
Michael, I want to thank you for being nice to us, we were very pleased with everyone at Cadillac of Knoxville, normally that would be the last place we would go but I"m glad we came. The car is awesome we both love it. We have told everyone how nice our experience was. the 2 gentlemen that took care of us were great thanks again.
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
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