Volkswagen for Sale in Annapolis, MD

Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is second vehicle purchased from Subaru Annapolis and both experiences were excellent.

I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

These guys really went the extra mile for me! They car hawked and found the perfect car at the perfect price for me. They got me financed and back on the road! Wish I could give them 10 stars!!! They got me in my Beamer. Thanks Tony!!!!

Jared Davis is the best he did everything to get me in the car of my choice...when I walked thru the doors I really thought I would I be denied..but I was wrong..THANK YOU Jared Davis & Eastern Auto...I definitely recommend

Was very good they took there time and helped me the best they could I really appreciate all the effort and time spent during this process.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!

Bernadette Pinder was our awesome sales woman. She has great knowledge of the cars available at Al Packer Ford. She was patient with us as we decided. She helped us all through the process.

This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.

The best service I have received in the past 10 Years. They have a very nice facility as well. Excellent and very Professional. I will be purchasing my next vehicle from Passport.

Really helpful but didn't buy a car that day didn't have the money but she was really helpful and did what she could to help

Excellent Service and clean and nice dealership and Quality cars and nice sales man and women also A great car #Warranty and Volkswagen has good car ratings

Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!

My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!

Just purchased a used F150. Got what I consider a really good deal. Salesman Mark was pleasant to work with. Would definitely recommend them to anyone looking to buy.

Great experience here. I unexpectedly had to find a replacement vehicle in a short time. I came into Autoleader with a clear view of the car I wanted and Dave and Mark made it very easy to see and test drive. While they of course advertised the highlights of my future car, they were never pushy or impatient. I was quite impressed with the business and want to share a few anecdotes about what I saw. 1.Many of their cars seem to be decent, recent models bought at auction, relatively new vehicles just off a 3 year lease, etc. They state explicitly that they don't deal in lemons, salvaged vehicles, or vehicles with other questionable history. What I saw backs this up. 2. They are up front about the cars and don't react poorly if you have questions or concerns. I questioned about some sound coming from the breaks during my test drive, which they assured me was just due to the car having been sitting on the lot for a while and would go away after an hour or two of driving. They were correct, but to assure me, they wrote into the sale that if it did turn into a problem, they would fix it free of charge. 3. They care about efficiency and customer service. My car needed a new wiper blade before I left and the parts supplier brought the wrong model of blade. Clearly this was not Autoleader's fault, but they still apologized and worked to minimize whatever wait time happened. I only mention this as it's evidence that they care about the customer experience. My car is still pretty new to me, but so far so good. I'd recommend this place to my friends in the area or anyone looking for a used car at a good price.

My experience was great! Devin went above and beyond for me and I left with a a car, a smile and MONEY SAVED!!! BOMB.COM

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Thank you to Chris Willis for the upfront no hassle experience!! I have already offered you name to friends. Happy Holidays I look forward to doing business with you and Koons in the future.