Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was very efficient and a pleasure to work with. I got a ride to and from work. Stan was a delight and a great driver. I would definitely refer my friends to McDonald Volkswagen.
Brad helped me with this service appointment for a new recall -- he was ready and willing to answer questions and communicate with me. Gave me an end of day pick up and ended up finishing earlier than expected!
Thea was awesome and the detail provided with the video from the service tech was beyond my expectations. Was refreshing to leave a service shop without the anxiety of not knowing if my car truly needed repairs or not.
I called early Friday morning and Brad was able to get me in and out in a couple of hours. I surely thought it would be all day since I did not have an appointment. Very professional dealership and service department. This is my third trip to the service department and every advisor has been top notch.
Out of all the dealerships I been to, this one is by far the best. When I saw that they had a Camaro for sale, I quickly emailed them about it. Logan Erdmann then reached out to me answering all of my questions and really worked with me. Communication was great and he made the whole car buying process quick and easy. All the staff are wonderful people and the atmosphere is just overal great. I would definitely do business with them again!
I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.
I didn't buy a car from them, I would have if the car was not damaged. I made an app and drove an hour to look at a vehicle that was listed as accident free. When I arrived there was obvious damage to the car. Not sure if it happen on the lot, it didn't look like there was damage in the pictures.. but it was frustrating to have spend that time driving to look at a damaged car. Sales men was nice and understanding though.
Marcus was very helpful and attentive to my needs as a first time buyer. I really appreciated his hard work.
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