Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
Genuine Salespeople to help in every way possible!
by J123 from DealerRater.com
August 13, 2018
Jannett at Rusty Wallace VW is truly a great salesperson. She helped us for 6 months to find the perfect car. We live 90 miles from their dealership. Jannett was always accessible and willing to give honest advice. We ended up finding a car closer to us, but Jannett was supportive throughput the whole process and was genuinely happen that we found what is best for us! We will definitely come back to Jannett! She is honest, hard working, accessible and very knowledgeable!
Single handedly the best car buying experience. Our sales representative, Jannet Gonzalez, was extremely attentive and made sure to disclose all the details of the sale right up front. This was so refreshing because usually there are so many hidden charges that you don't find out about until you get into financing. She really changed my opinion about the car buying process and we will definitely be repeat customers. Thank you so much to Jannet and the Rusty Wallis team for making our car dreams come true!
By far, this was the best car buying expirence I had and it was all because of Janet Gonzalez! She had the vehicle waiting on me when I arrived. After the test drive, I decided I was going to purchase the veichle. While working on the terms, she was receptive to my financial goals and helped get the deal done. Will buy from her again!
Jannet Gonzalez provided us with the best service we have ever had when buying a new car. She attentive, personable and made sure we new all the details about the sale right up front. It was very refreshing and we really enjoyed the experience. This experience has totally changed my mind about the car buying process and I will definitely be back in the future. Thank you Janet and the Rusty Wallis team for making our car dreams come true!
I had just about given up on dealerships and almost purchased a car online, but then I found the perfect car at Rusty Wallis VW and inquired via email. I'm on the phone all day for work, so I needed to communicate via email and text. I worried this would be a problem, but it wasn't at all. Within a few minutes of my inquiry, Jannet Gonzales sent me a video walk thru of the car I was interested in. Not a stock video, a personalized video recorded minutes before just for me! Who provides that level of service? I went to the dealership the next afternoon and Jannet had the car and the paperwork ready to go. I drove it, loved it and signed the papers. The whole process took about an hour. So impressed. Everyone I met at the dealership was extremely kind and genuine...it was exactly the experience I was longing for, and I'll definitely be back.
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
I gave this dealership a 5 star because it was a great experience for me. From finding the car on their website, to email exchange, to face-to-face interaction all the staff I encountered were friendly and helpful. I love my car and would recommend this dealership to family and friends!
Amazing customer service from start to finish...hands down. I went there to just test drive a car and left that night with the car I loved. I'm very pleased with the entire experience. I would highly recommend Southwest Kia in Rockwall to anyone. Go see Jim Johnson...heck of a guy! Thanks Jim!!!
I live in Tulsa and started shopping for a new Ascent and found the prices at Randall Noe to be incomparable with EXCELLENT customer service
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