PLEASURE TO DEAL WITH NOT THE USUAL CAR DEALERSHIP
by Robert from TINLEY PARK
November 2, 2017
Natalia Josh and Anthony worked as a team to answered any question I had Natalia did the papers work Josh took me on a test ride stop at home and Josh showed my wife the fweature3s that she asked about and Anthony answered any I T questions I had
Sergio in service always takes great care of my vehicles and always makes sure I am very satisfied with the service performed on my cars. He is truly a great service writer and I ask for him whenever I need service. Great guy all around.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of.
Well we towed car there because the wife drained the battery, on acount she doesn't know how to start a car, she left the lights on in the first place. Scott out service guy really took care of me from start to finish, explaining everything in detail as we went along
What I like is the service person always tells me what is needed and price so even if I can do that day I can plan to add it to my next service appt and budget for it. It helps keeping to the recommended service schedule.
The service was quick and easy. They did an inspection of the entire care when I took my care in for an oil change and tire rotation. They looked at the breaks and said they were fine. I'm good for another 6 months.
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
I purchased a certified pre owned 2014 VW Passat today. Eric Lee was great to work with regarding the purchase of the car prior to my over 3 hr drive. Marijana made the paperwork part of the purchase a breeze. We will more than likely buy here again!!!
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
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