Had a great experience dealing with Mark Ferguson! He was patient and stayed late to make sure I found what I wanted. Everyone from the manager to the finance dept was outstanding. I would recommend Crest to anyone!
I went to Crest after a very bad experience at another car lot. Douglas Aaron was who I was told to ask for and he was God sent. Very funny, patient, knowledgeable and really good at what he does. He made me feel comfortable, answered all of my questions, showed me 6 vehicles and double checked all of the discounts and everything. I feel in love with a 2016 Volvo S60 T5 Inscription....low mileage and such an amazing deal!!! He could tell it was the one. Sam even worked with finance to get me in the car that day. And it was a different feeling...not pressure, just a genuine want to get me in the car I fell in love with. Well, as if it wasn???t amazing enough, I left it there and returned in 2 days. The insurance quotes were so expensive, I left and returned on Monday. They gave me insurance contacts and that was even nice. Numbers still not we???re i needed them to be and in walks Chad. He introduced himself and made me feel like family. He and the staff got me in the car that day!!!!! Even though it was later in the afternoon, Jorge and Micheal took their time explaining everything to me in detail about the finance and warranty part. Douglas showed me how to work all of the bells and whistles on the vehicle. He actually called me today to see how I was enjoying my new car!!!! Over the top professional service at its finest. I???ve been telling everyone about my awesome experience! Everything happens for a reason sometimes, the world gets away from genuine hospitality. I am so grateful for everyone there. Definitely apart of the family and will be back!!!!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What a great experience I had looking at one of their cars. There was no pressure to buy-buy-buy, and the salesperson’s knowledge of the car that I was interested in AND all of their other cars was quite impressive. I’m on the fence about making my next purchase, since my current car is much loved by me; but when I do make a purchase, I hope to deal with Delta Autogroup.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
Excellent experience! Salesperson, Mariette was knowledgable, attentive to details, and professional. The vehicle I was interested in had already been sold, however they has a similar car which was perfect and had more options than I had asked for - I???m thrilled with my selection!
A fast painless buying experience and exactly the right car.
by satisfied customer from DealerRater.com
November 6, 2018
I had done some research on the Volvo CPO website looking for a low mileage example of an S60 for my mother. Park Place had such a car with one of her preferred paint color and interior combinations. We first looked at the car and spoke to Brian on Thursday, Oct 25 which was a rainy day. I told Brian I would be back the next day to test drive it and that is what we did. We visited the separate service facility, where Brian introduced me to a manager who answered my questions about what service had been done to the car. ( I received the complete report with the car). After the test drive Brian asked me what I thought and I made an offer for what my research indicated was a fair market value. Through out the entire process sales Brian was a complete professional and I am very satisfied with both the car and the dealership. You don't have to put up with bozos to buy a car, and you are not going to pay more at Park Place than elsewhere. Be happy, I am!
Ray Jimenez and his Park Place Volvo Service team continue to deliver world class service each and every time. Ray's experience of 20 years at Park Place is definitely evident in every aspect. I have been bringing all of my Volvo's to him for more than 5 years and they have not skipped a beat yet. Park Place gets the job done right the first time or if there are any issue(s) rest assured that it will be handled with great attention and resolved in a timely manner. Our family is truly a Park Place fan for life!!!
My salesman David was very informative he got back with me in answering all my questions also had a speedy return when it came to my financial institution request forms. Had a New oil change when I got the car my black 2014 BMW 640i Love the services ask for David nice knowledgeable young man
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