Marshall Ford

(4.8) 42 reviews

Dealer on Cars.com since August 2007

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 PM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 PM - 9:00 PM
Tue 9:00 PM - 6:00 PM
Wed 9:00 PM - 9:00 PM
Thu 9:00 PM - 6:00 PM
Fri 9:00 PM - 9:00 PM
Sat 9:00 PM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
42 lifetime reviews.
  • Back for the Sixth Time!
    July 21, 2014

    The fact the this purchase was my sixth one at Marshall's should speak volumes about my confidence in and appreciation for this dealer. In this instan...ce, from working with Jim Parisi - Pre-owned Sales - to Jimmy Marshall - Finance, it was a wonderful experience. Over the years Jim Hollenbach and the rest of the Service Department staff have been outstanding whether it was a visit for maintenance or repair work, always explaining what needed to be done and the costs without any hard sale or coercion. Just like with the buying experience every single time, after the options were outlined, the final decision was always left to me. With all these positives, I will continue to return to Marshall to purchase vehicles and have my cars serviced for many years to come. Thanks guys!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jan. Thank you so much for your continued business, and for taking the extra time to offer your feedback here on Cars.com! We look forward to ...continuing to earn your business, so please don't hesitate to reach out if you have questions. Drive safely! Matt Trudell - Internet Dept.


  • Truck buying experience
    December 28, 2017

    I was looking for a 4×4 truck without dealing with a annoying and pushy salesman. I went Marshall Ford and got Jim Parisi ( he came highly recommended... ) and he was such huge help and answered all my questions. My experience was great because of Jim Parisi. So if you need a vehicle of any kind go on in to Marshall Ford and ask for Jim Parisi.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Satisfied customer
    December 2, 2017

    Thanks to Lynn Downey she’s restored my faith in car dealerships and the process of buying a new vehicle, in this case a 2017 F150. It was a pure plea...sure working with her and her staff and although I won’t be needing a new car anytime soon I look forward to seeing her when getting my oil changed and general maintenance. Thanks Lynn!!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

14 lifetime reviews of the Service Department.

  • Back for the Sixth Time!
    July 21, 2014

    The fact the this purchase was my sixth one at Marshall's should speak volumes about my confidence in and appreciation for this dealer. In this instan...ce, from working with Jim Parisi - Pre-owned Sales - to Jimmy Marshall - Finance, it was a wonderful experience. Over the years Jim Hollenbach and the rest of the Service Department staff have been outstanding whether it was a visit for maintenance or repair work, always explaining what needed to be done and the costs without any hard sale or coercion. Just like with the buying experience every single time, after the options were outlined, the final decision was always left to me. With all these positives, I will continue to return to Marshall to purchase vehicles and have my cars serviced for many years to come. Thanks guys!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jan. Thank you so much for your continued business, and for taking the extra time to offer your feedback here on Cars.com! We look forward to ...continuing to earn your business, so please don't hesitate to reach out if you have questions. Drive safely! Matt Trudell - Internet Dept.


  • Thank you Jim Parisi for being a professional
    December 2, 2017

    Thank you Jim Parisi and Jimmy Marshall for the great experience in our purchase . If your shopping for car or truck stop in and see these guys.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $35.95 and up*

    Tire Rotation

    $48.95 and up*

    Wheel Balance

    $48.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2007

Welcome to Marshall Ford! Located in O'Fallon, MO, Marshall Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Marshall Ford a great one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place. Call 866-250-1600 for your No-Obligation Internet Price Quote from our Internet Department.

"Where Low Price Is The Law!"
Marshall Ford
1075 W Terra Ln O Fallon, MO 63366
New (636) 614-0704
Used (636) 614-2626
Service (636) 614-0705
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