Marshall Ford

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 PM - 6:00 PM
Service 7:00 AM - 6:00 PM

Marshall Ford Hours

Sales

Monday

9:00 PM - 9:00 PM

Tuesday

9:00 PM - 6:00 PM

Wednesday

9:00 PM - 9:00 PM

Thursday

9:00 PM - 6:00 PM

Friday

9:00 PM - 9:00 PM

Saturday

9:00 PM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2007

Welcome to Marshall Ford! Located in O'Fallon, MO, Marshall Ford is proud to be one of the premier dealerships in the ar

...

ea. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Marshall Ford a great one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place. Call 866-250-1600 for your No-Obligation Internet Price Quote from our Internet Department.

"Where Low Price Is The Law!"

Service

Oil, Filter Change

$35.95 and up*

Tire Rotation

$48.95 and up*

Wheel Balance

$48.95 and up*

New Brake Pads/Shoes (Front)

$179.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 12, 2019

    This grandma is so happy to have a new Explorer so that all her grandsons can now ride in one vehicle with her. Salesman Jim Parisi worked diligently to... make sure we got the best deal and was very respectful of our time and kept us informed every step of the way. I cannot express how Marshall Ford went above and beyond to make sure we got the best deal. They really worked with us to make us happy! I would highly recommend to check them out when buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 30, 2019

    didn’t like at all. planning on driving 5 hours this weekend so i scheduled an appointment today. went to ford and AFTER they checked me in and AFTER i... was already sitting there for 5 minutes they tell me i can’t get in today and need to reschedule. literally saw the person white out my name on the schedule. xxxx that place and fix your xxxxing website.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 21, 2014

    The fact the this purchase was my sixth one at Marshall's should speak volumes about my confidence in and appreciation for this dealer. In this instance,... from working with Jim Parisi - Pre-owned Sales - to Jimmy Marshall - Finance, it was a wonderful experience. Over the years Jim Hollenbach and the rest of the Service Department staff have been outstanding whether it was a visit for maintenance or repair work, always explaining what needed to be done and the costs without any hard sale or coercion. Just like with the buying experience every single time, after the options were outlined, the final decision was always left to me. With all these positives, I will continue to return to Marshall to purchase vehicles and have my cars serviced for many years to come. Thanks guys!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jan. Thank you so much for your continued business, and for taking the extra time to offer your feedback here on Cars.com! We look forward to ...continuing to earn your business, so please don't hesitate to reach out if you have questions. Drive safely! Matt Trudell - Internet Dept.

  • 1.0 out of 5
    March 19, 2019

    Impossible to get someone to answer phone to schedule a service appt. Keep getting put into voice mail death spiral. Why have someone answer just so... she can just send you to voice mail?

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2019

    This is the first time we bought a truck from Marshall Ford. We were very impressed by the salesman, Brad Cotner. Brad help us sort through the various... features on the newer Super Duty trucks and was very knowledgeable. Just my luck, they had a truck that filled the bill perfectly. No pressure from sales staff, straight forward and all round good people.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 8, 2019

    In Dec. 2018, my 2016 Ford Fushion was making a horrible noise and I wasn't sure if it was safe to drive home (more than 40 miles). Since I work in the... Wentzville area, Marshall Ford was the closest dealership. It was the first time I have ever stepped foot in this facility. When I walked into the service area, Harlin greeted me with a smile and informed me they were completely booked. He could tell I was truly concerned and treated me with the utmost respect! He offered to drive my car in the lot to listen to the noise and confirmed it was an issue. He kept me informed of the progress the entire time I was there. Words cannot say enough about the incredible service and treatment I received that day!! Harlin, Thank You for everything you did for me that day!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2018

    Our 3rd purchase from Marshall ford, Jim Parisi was an excellent salesman. A very seamless process, Jim spent extra time with my wife explaining and showing... features to make her comfortable and confident in our purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2018

    Just purchased a 2018 Raptor from Marshall Ford and am very happy with the entire purchase process. Raptors are in high demand and in SoCal dealers are... asking as much as $20K over MSRP. Almost decided not to get the Raptor due to outrageous dealer ADMs. However, Jim Parisi to the rescue! He advertised the Raptor at $1K below MSRP, ordered exactly what I wanted and I am now the owner of a new 2018 Raptor. Everyone at Marshall Ford was great to deal with and I would highly recommend these guys to anyone! I traveled 2100 miles to get my new truck and had an awesome cross-country road trip in my new Raptor. Well worth it and my thanks again to Jim and everyone at Marshall Ford! They will not be beat on price and are a great group of folks to deal with!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 11, 2018

    Buying a new truck is a daunting experience for everyone. The last time I tried to buy a truck in South County Mo., I actually caught the finance manager... trying to con me out of nearly $2K. It cost them the sale. It seems we grow up believing that every car dealer is dishonest and out to get all they can with no true regard for their customer. Sometimes it's true. But not at Marshall. My experience at Marshall was far different. No pressure whatsoever, straight forward and all round decent people. From the very start the people at Marshall struck me as honest and having integrity. I had the good fortune of having Jim Parissi as my salesman. He was very knowledgeable, answered all my questions and walked me through the entire process. Chris in financing was extremely helpful getting me a terrific finance rate and helped my new company establish credit. In the end I got by far, the best deal in 6 months of searching. I would highly recommend you give them a try with your next purchase. Thanks Jim and Chris. and everyone at Marshall Steve S.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 2, 2018

    Because we liked them so much from our 18 years in St Charles County, we flew in from California to buy our 6th Ford from Marshall. Buying this time was... easier than ever. BONUS: Helpful, Quick, Informative, Flexible, No pressure, No Fuss.

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    Shopped for a new car
    Did make a purchase
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