Cooper Kia

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 12, 2018

    My sales person at Cooper Kia turned a normally stressful event into an actual pleasureable experience. Loved the fact that he wasn't pushy. He... explained the basics and let us take our time looking over the inventory. He was available for questions - but we did not feel pressured. I found a vehicle I was interested in, went back the next day to test drive it - and by 6:00 P.M., I was heading home in a new ride! Great experience - I'm happy!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 31, 2018

    Process went well,but sales Mgr. needs to brush up on his people skills and talk less and listen more!!! Lets see how the service dept. does when the... time comes.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 3, 2018

    Beware!! Stopped to get my car inspected, they told me I had faulty parking brake and couldn't pass me for inspection, they said I would have to pay 4...37.00 to repair it!!! I went to another repair facility and two techs checked my brake out and tested it and found nothing wrong and put an inspection sticker on my windshield!! They are dishonest thieves!! I would never go there again!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2018

    I can’t say enough good things about Cooper Kia. I love the facilities, the service and the people. It’s part of the reason we just leased our second ...vehicle with them; we didn’t want to leave our Kia “family”. Great cars, great local company!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 8, 2018

    Most excellent customer service, very helpful, friendly and fast delivery. I love my new lease Kia Sportage 2018. Thank you, Cooper Kia staff and Mr.... Cooper. Keep up the good work and more power to your business.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2017

    Helpful, friendly, not pushy and down to business....just how I like my car shopping to be! It was a fantastic experience and I love my little Kia For...te!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2017

    I cannot say enough about the staff at Cooper KIA. From both Mr. Coopers, ALL of the salesmen, the finance manager and ESPECIALLY the outstanding ser...vice department. The buying process is always smooth, pleasant and easy. We are on our second Soul and its our THIRD purchase from Coopers !! Michael in Service has been there for many years and knows his customers very well. When you walk in the door you are treated like family, he knows every name and face, what your driving and what you came in for. He truly cares about his service customers and that's what makes us come back again and again! There is no where else I would trust with my brand new 2017 Turbo Soul !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2017

    Bruce Gleason gave me the most excellent customer service I have ever experienced. He took his time and explained to me how leasing a new vehicle wo...rks and because of that I'm leasing from Kia. He is truly an asset to your dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2017

    Our sales person was friendly and informative. Kelly answered all of our questions.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2017

    Got a great deal on my new 2017 Forte and they took care of me with my 2010 Forte as a trade in. Rob Aider was my salesman and was great. Easy to work... with

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews