Auto Express

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 5:00 PM

Auto Express Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2008

Auto Express received an award from Auto Dealer Monthly for being "TOP 50 INDEPENDENT AUTO RETAILER IN THE USA". When yo

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u visit Auto Express you will encounter a light-hearted group of individuals who come together, collectively, to make your time with us enjoyable. Our salespeople are non-commissioned and offer a "no pressure" sales environment. Our goal at Auto Express is to decrease the traditional hassles of purchasing a vehicle. For your convenience, we have provided a generous amount of vehicle information, visible from the exterior of the vehicle.

Reviews

4.5 out of 5 4.5
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 2, 2019

    Start off by saying that I called ahead to make sure a truck was still available, told them I was on my way to look at it. I drove over 80 miles and hour... and a half to get there. Talked to a salesman they had me wait 20 min before they came to me to tell me that the truck will not start. I went and looked at it and I was ready to buy it. He told me that they would get it fixed and said as soon as it is fixed they would call me. I waited several days and no calls.... I called them and they tell me it was sold and not even have the courtesy to tell me it was gone. On top of it I had quit truck searching because that was the truck I was looking for. Don’t waste your time with these guys.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2018

    The best experience I have ever had buying a vehicle. These people know how to treat their customers. They did everything they said they would and more!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 3, 2019

    I've bought 8 cars here between my wife and I over the last 10 years. I cannot stress enough how great this place is to work with. They will take care... of you and truly care that you are a satisfied customer. We worked with Brian S. when buying my wife's Subaru and he was extremely helpful. I worked with Vincent when buying my Wrangler and he was also great to work with and made the buying process extremely quick. Jeremy Thinnes followed up with me on a minor issue and got it resolved extremely quickly. I can't stress enough how persistent he was in making sure I was a satisfied customer. This is why I keep returning to this place. They've grown a lot since my first vehicle from them in 2009, but the focus remains on customer service. They have a huge selection of high quality vehicles. There is a reason that they are the 2nd biggest private dealer in Indiana (only to CarMax).

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2018

    Very easy and fast, got a 2015 chrysler 200 with 6500 miles for 13999. Was very happy with the deal and even purchased a 100k mile warranty. Was able to... come in with everything i needed and drive out the same day with a new car! Very happy and thanks Bill Ahler and Auto Express-

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 26, 2017

    I walked in and told the salesman I was interested in buying. He took a copy of my drivers license and handed me a license plate to be able to test drive... what ever I wanted. It would have been nice to have a salesman walk with me and tell me the options on the various cars. I asked him where a few different cars were that I seen online and his response was "they are either out front or out back"....so I was on my own to find a specific car. OOOOKKKKK well wow, so out of hundreds of cars and I had no direction. I walked around for awhile, looked inside a few and drove a few. Several of the cars I looked in were dirty, I did not even drive because they had not been cleaned up. I had a few questions for my salesman about payment amounts and he said I had to fill out an application prior to proceeding. I thought this was weird , I was pre-approved by my own bank, but I was trying to stay within my budget amount. Before I say to much more, lets just say I won't recommend this place to anyone. Very frustrating. If I could return the car I would, Where is the Customer Service these days?

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    September 10, 2017

    Bought 2008 Ford Fusion 11/16 Looked and runs great. Found out has been under water at some time. Rocker panel & floor boards are rusting out. The detail... people did a great job with undercoating . Did not see anything wrong. The body shops that have looked at the damage have all said --This Is Going to be very expensive!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2017

    Very quick sale. All the paperwork was ready when I got there. Brian Stout did a great job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2017

    Very quick sale. All the paperwork was ready when I got there. Brian Stout did a great job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2017

    Very quick sale. All the paperwork was ready when I got there. Brian Stout did a great job!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2017

    No scams, tricks or fast talking here. These guys are here to get you in a great car for a great price. They are upfront, honest and truly trust worthy... good people. I live 1 hour and 15 min away found the car i wanted saw all the great reviews so i drove to see it. Gave me a $4000 more for my trade in then the last dealership i went to and bottom line on the car. Got me approved in a new car and out the door fast while explaining everything i needed to know about the car, the paper work, the loan and all the odds and ends. Even though this place is over an hour from me ill be referring all friends and family here and if i need another vehicle i will be sure to come here! Great job fellas!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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