Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be... happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
Overall great experience. Found the car I've been shopping for a very good fair price. Ryan and his staff are non pressure and made the buying experience... as hassle free as possible. Would recommend them.
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond... repair I was having a TERRIBLE time finding a car in my budget that fit my needs. I went to Premier Auto to look at one car that I didn't end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me. Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
We went in on a snowy Saturday, drove 45 minutes to get there and were not disappointed from the moment we got out of our old car. At first glance you... hardly knew it was a car lot, no flashy signs or arrows pointing your way and certainly no one leaping on you as you got out of your car. We went inside and were greeted by Chad whom I had spoke with earlier in the week but made no appointment with. We told him which car we were there to see and he got the keys and told us to take it for a drive. We did so and knew after the test drive that this was the car we wanted. We told Chad that we wanted the car, we told him the car we had to trade and we went from there. Now, both my husband & I thought we would not get to drive the car home that day because it was a Saturday and even though we had been pre-approved by our bank he had no way of finalizing the paperwork given the day. Well turned out this was not a problem, we were allowed to leave our old car there and drive away in the new one! It gets a bit better though, we had driven about 1.5 miles and given the weather the day was getting dark so my husband turned on the headlights. One of the headlights low beam was out so we drove back to Premier Auto and told Chad. He told us to have it fixed and he would pay for it. Back home we decided it was too cold for headlight changes in the driveway so we decided to call our local service shop and have them do it. I then scanned my bill to Premier and they sent us a check straight away, no problem! One would have to understand how many months we had been searching for the right car and how many dealerships we had been through to know why we feel Premier is such a gem. More than one time we were down to being handed the paperwork to sign and we backed out due either to salesperson attitude, high fees or downright lies about the vehicle. It was such a joy to find a place that treated you with some trust and respect. Our best advice is shop around and never overlook or under-estimate those small dealers, they may just be the needle in the haystack you needed to find!
I am so impressed with Ryan at Premier Auto. On the same day I called to inquire about the vehicle I was interested in, he drove the car home to Topeka,... where I live, so that I could test it. I got a fantastic price on the vehicle, not to mention his drivers DROPPED THE CAR OFF TO ME at work the next day. He made the process so pleasant and easy, and I didn't at all get that feeling that dealers are so well-known for, where I felt pressured into getting myself into a bad deal. I would absolutely recommend Ryan and Premier Auto. I had such a good experience, and I am in LOVE with my '09 Toyota Corolla. Your hard work and help is greatly appreciated, thanks to Ryan and his team!
Ryan and the Premier Auto Group are fantastic!! We couldn't have been happier. Our new Civic is wonderful. Ryan was great about working with our schedule... and we will definitely refer our friends!! It was absolutely worth the drive from Kansas City. Thanks, Ryan!!
I bought a car today, it was really good and the price is also good,
I would like to say thank you to Ryan. I recently purchased a Pontiac from the Ryan. He was very quick in getting the process completed. When I took the... car for a test drive I noticed one small problem that needed to be fixed. He had the issue resolved and BROUGHT THE CAR TO ME the next day(30 minutes away). That problem was resolved and I took car to my mechanic who recommended new plugs and wires. I notified Ryan of this and he told me to let him know how much it would cost. I had work done for $120.00 and it has all been REFUNDED by Ryan. Premier Auto has went above and beyond what I could ask a dealership to do. Always friendly and respectful. Thank you!
Sorry I recant my evaluation. I talked to a lot of dealers about cars and got many different and changing responses about vehicles. It was very frustrating... and I confused you with another dealer.. I found out the more credit checks that were run the lower my score went. In the end no one would finance us with a reasonable loan. We are giving up looking for a car for now... Ed Phillips
Inquired about a auto. Dealership refused to finance a loan because credit score was not high enough.. We are retired and dealt only with cash the last... 5 years..