Luxury Auto Mall

I recommend using these guys they make it happen They work until the deal is complete

They sell there cars and don't take them off its not right when they say its here drive a hour show up and it sold days ago. Very unprofessional

Luis was our salesman, and he did a great job. Keep up the good work. I will recommend you guys. Linda Rosario and Alberto Rosario.

Made an appointment with Blake to see a truck for the next day. Took off of work and got to dealership the next day and truck wasn't on premises for the... appointment. Was told I should have called first and that the truck was getting a scratch painted. Waste of 2 hours of driving.

I walk into this dealership and was treated with respect and the customer service from Josh was breath taking he was very patient with me with explaining... my information about me financing with a low down payment to a great 2011 caddy!!!!!!!!!!!!! Please come and check this guys out there the truth don't go anywhere else!!!!! THANKS JOSH YOU ARE THE BEST GOD BLESS YOU.

Please I say please stay away from these people the are true xxxxxxxx and they take money and give you fake paperwork and they also put my signature on... paperwork and changed the dates on paperwork as well car doesn't work I'm in the process of working with a lawyer who im very confident in he has had cases with these people before PLEASE STAY AWAY

So I recently went to this dealership to test drive a Ford raptor pickup truck which turned out to be a piece of junk that barely ran and had been poorly... maintained so after that disappointing experience they led me to a couple other trucks which seamed to be ok but I finally decided on a 2016 f150 eco boost which had 35k miles on it and please keep in mind I was bringing a lot to the table I paid $32,000 dollars in a cashiers check for this truck. The one good thing and only good thing is was they installed new leather interior because the cloth had several stains and I will say the man did an amazing job far above and beyond my expectations so I was grateful for that but they told me the truck was in perfect condition and it ran fine with a clean car facts so I figured it was a good buy. Three data after the purchase I checked the oil to make sure it was good and it wasn’t reading anything on the dip stick so I put in a full court to bring it back up to full and three days later it was completely empty again!!! This pissed me off royally. Come to find out the truck had a blown head gasket and the only reason I was ok is because I had 20 days left on my power train warranty so I dropped the truck off 3 weeks ago at ford and still am I without a vehicle. To make it worse they were supposed to mail me my title and plates for my truck and they sent them to the wrong address and no One will take responsibility for it the $398 dollars I spent on title and plates was a complete loss and I don’t know if I will even be able to get them now. When I finally get a vehicle I will find out more. Do not shop at this place they sell broke xxx cars that have massive engine problems and will promise you everything is great when they know it’s not!!!

They lied about the entire history of the car, I felt scammed after the sale. Made up a story about the car which turned out to be completely false, had... a major negative impact on the value of the car, they then turned their back on me when I mentioned I knew the facts.

I had the absolute WORST experience with these people. They are liars and scam artists. I am so appalled and upset at how I was treated by these bullies.... The owner is a nasty, rude and evil person. He’s straight trash. He had the nerve to yell at me because they lied and said I told them to get me a new tag but I already had one. Then told me I had to pay over $300 for a new tag. Are you serious? Why would I pay again when I have a hard tag already? They don’t care about you, they’re only in it for the money. Once they get your money they treat you like trash. How dare they lie to me, go behind my back and get me a new hard tag and I’d made it clear that I already had one. Alex, I’m very disappointed in you as well. These guys that work at this dealership should be ashamed of themselves for treating and taking advantage of their customers. Don’t be fooled, they will be so nice to you but once you’ve purchased a car they will show the EVIL aside of them. Again, to the owner how could you call yourself a CEO when you know absolutely NOTHING about being a boss? You guys lack customer and integrity all around. The most trash dealership in Tampa, Florida. I’m utterly disappointed and hope that no one ever get treated the way these monsters treated me. BEAWARE OF THIS DEALERSHIP. Go to someone else who values their customers. SCAMMERS!!!!!! SCAMMERS!!!!!!!!!

Purchased vehicle last month, delivered last week, vehicle was exactly as described, found staff to be honest, trustworthy, quick to answer correspondence,... and professional. Harold McEwen Fredericksburg, Tx