Direct Autoplex

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 26, 2017

    I have written these guys for a week now, No One has bothered to write or call me back. There price was way high according to other sites but I wanted... it anyway. I work so ! much when I get off they are closed. When I called there wasn't even a way to leave a ! message. Probably wouldn't have mattered since I emailed them four times, even tried different people. I give up, there are other Toyotas somewhere where people will respond at some point.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 5, 2016

    I have yet to hear back from them, but I chalked that up to the terrible weather they had been having.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, At Direct Autoplex we pride ourselves on quality customer service. I sincerely apologize for not getting back to you. I looked back and can no...t find a lead from you. Can you please tell me which vehicle you were interested in? I will do anything I can to make this right and earn your business. Thank you, Justin North Internet Sales Manager Direct Autoplex

  • April 26, 2016

    I just stopped to have my wife test drive a vehicle comparable to one I found online before we drove all the way to San Angelo to look at it and they ended... up giving us a better deal than I was able to find anywhere else, including for sale by owners. I never would have thought that I would by from them but, I ended up getting a super clean vehicle at an awesome price and the sales guy was great!!!!!! I will be sending anyone who asks me about a used car, to this lot!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 26, 2016

    My mother in law just got a car from this place. We went out yesterday to look and they helped her out so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and your review.

  • 5.0 out of 5
    April 26, 2016

    I loved the customer service and love my car!! 5 stars!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2015

    Job Calderon was soo helpful throughout the the whole process & we love our new car!! Thanks for everything!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?