Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
When I called service at the dealership about my concern they could have easily told me to wait to make sure it happened consistently. Instead they told me to,bring it in, gave me a great loaner and spent the rest of the day and next to ensure there were no problems. Never did I feel my concern was being marginalized .
Dealer was very friendly and did not push us. We were in a bit of a hurry, and they did their best to get us through the process quickly. They were a little slow on the paperwork (we needed a loan) due to other customers at the same time, otherwise I would have given them a 5 star.
Took my 2013 Subaru in for 95,000 mile service. In addition,having some tire problems so had tires checked. Someone came to talk to me several times to update me and obtain permission to initiate addition service. Battery needed replacement and tire needed patching.
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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