Acura MDX for Sale in Elgin, IL

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

Drove 3+ hours to buy a 2014 CPO MDX and the sales part of it was fantastic. Unfortunately, I ran into some hiccups finalizing the finance part of it, which is where Rene was phenomenal. I came with a pre-approval from my credit union, but things got complicated because it was a Saturday and trying to work with the credit union staff on the weekend was "challenging" to put it mildly. Rene worked tirelessly for 2 hours trying to figure out a solution so I could drive away that day with the MDX and still use the credit union I got pre-approved for (which was nice because he didn't get pushy about trying to use one of their lenders and I definitely didn't want to have to drive back again). He even told the credit union he would go out on a limb and give them a few days to transfer the funds to the dealership as long as they had a copy of the cashiers check they could fax him, which I know was a big deal for him to offer since it essentially puts blind trust into a stranger to "promise" to send the money. Well, long story short, after about 2+ hours of this, I recognized the difficulties he was trying to manage, so I ended up applying for a loan through Honda/Acura. Turns out it actually was a win-win for everyone! They were able to give me an even better rate, Rene had an easier job with the paperwork, and the credit union didn't have to go through all of the work to process the loan and get a cashiers check then send it during the week! Really shows how hard Rene worked to try and provide customer service, because even though it was vastly easier to use a preferred lender, he still went above and beyond to try and make it work for the customer's wishes .I only wish I had a time machine and just did it right from the start, would've saved everyone involved a lot of stress and headache!

I've worked in the dealership industry for almost 6 years now, being 25 that's basically my entire career so far. I started, and have been with a top 10% store since day one so good service has come to be the normal for me. My salesman was John Bucher, an older gentleman that seems to care more about the customer than a commission check. (A rarity in today's market to be honest, given that most sales and service personnel are 100% commission.) He was pleasant to talk to, and easy to work with. He came from another career path, and seems to genuinely enjoy working at the store as a salesman. For being the only Manual CR-Z 13' and up in the area, I really was expecting pushy sales tactics and nonsensical add ons, all of which I've had to deal with indirectly before, on the other end of the table. MY finance guy, Adam, was also relatable, and easy to work with. I did not haggle price a whole lot, the car was what was promised, and already priced slightly below the going market for Manual low mileage CR-Zs I would highly recommend John, and I can personally certify that he is more concerned about you, than his check at the end of the month.

We were in a market for a used Corolla. Albo had the best condition Corolla for the price. He let us take it to our mechanic for inspection and we found no problems. Leo registered the car for us and we had plates the same day. Great experience! Thanks!

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

I recently purchased my 5th Acura (a 2017 RLX) from Muhammed Patel and, as usual, he was professional, courteous and extremely helpful through the entire process. when I came to pick up the RLX i spotted a used MDX. Muhammed worked with me so I could fit both cars into my budget. Muhammed and his team have always looked out for me whether it is purchasing a car or getting one serviced. he makes it a pleasure! Muhammed is your "go-to" guy if your looking to make a purchase! i can't recommend high enough!

I've been a Loyal Acura owner close to 30 years. Starting with 2 Acura Legend Coupes. I've purchased/Leased at least 15-20 Acura's between my wife and I, majority from Arlington Acura specifically for their Management, Sales, and Service Teams,they are the reasons we go back. Muhammed Patel, by far is the Best Salesman I've ever dealt with anywhere, we are good friends, he knows what I like, and looks out for my best interest. My newest purchase/Lease last week, was by far the best experience, as I've been going through a tough time. The whole team from Muhammed, Chase, Yegor, and Paula made it possible by going the extra mile to get the deal done. Their Service Team, is also professional, and I would know, I've been managing Service Department for quite a few years. It's also a nice feeling to walk into a place of any business, and be recognized just as we were friends, that also means a lot to me. That's my experience with Arlington Acura.

Really struggled with this decision but the 2017 Santa Fe sport just did not perform well. Dustin helped me review features and test drive the RDX. I've never traded in a car with less than 2yrs ownership but once I did I never looked back. Appreciated the low pressure, helpful and courteous support.

I bought my 2nd vehicle in 3 years from Mike Nauert at Arlington Acura in Palatine. Hands down the best car-buying experience ever (along with my first purchase from Mike). I had limited time to be at the dealership, so I worked with Mike over the phone. We agreed on the vehicle and price, and I asked for him to have the paperwork and vehicle ready for a quick turn when I came in. When I got there the vehicle was ready and polished, and my meeting with the finance guy was a whole 5 minutes - seriously!! Mike is an easy-going, no-pressure sales professional that you feel good about buying a car from. What is normally a painful experience was a breeze the past couple of times with Mike. Would highly recommend Mike if you're looking for a car and don't want the typical car-buying experience.

I came to get a quote on trading in my old TL for a new RDX, and left a happy customer. Stuart Craig (my sales rep) and Alber Youssef (the sales manager) were professional, friendly, and responsive, but not pushy or gimmicky. Stuart in particular was also very patient and took his time to explain my many questions. I already got a quote for the RDX over e-mail, so the in-person negotiation was quick and we got to a very good price. They even threw in weather mats, wheel locks, and an oil change! I'll be returning here for my next Acura purchase, and will also recommend to friends & family.

Rob Calhoun was my sales rep who went above and beyond. After deciding on the "out the door price" with Robert I honestly went to 3 other dealers hoping to negotiate a lower price from them. They couldn't touch his price. The color I wanted wasn't in stock. He found one and had it onsite within 2 days. The final process was quick and painless. I forgot my garage door opener in the free loaner, and Robert drove out to that customer's home, picked it up, and dropped it off at my house. Talk about service. Darrell Herbert handled the financing and patiently explained all the paperwork making sure I understood it all, and even though I qualified for the special 1.9% financing, he still tried to find a lower rate from Honda. I bought my 2008 CR-V from Brilliance and plan on buying my next car from them as well.

Sometimes things in life shift your priorities and you need to make adjustments. My wife and I had a 2015 Chevy Silverado we purchased to tow the toys around our lake house. We are no longer planning on keeping the lake house and with that we will no longer have a need for such a large vehicle. Over dinner my wife and I decided we should look into purchasing a more practical vehicle for our current and future family needs. We browsed the internet seeking what car will give us the best bang for our buck. On Sat February 24, 2018 my wife and I set out on our way to find our next vehicle. Our first stop was CarMax to have the truck appraised, and then we walked into Infiniti of Naperville. We were not looking forward to another car buying experience. The receptionist greeted us cordially, and paged for an available sales associate. We were introduced to Adam Murczek, where he ever so politely introduced himself to my wife first then to me. Thank you for being a gentleman to my wife. From that moment our experience changed.... We told Adam we wanted a Certified Pre Owned 2017 Infiniti QX60. He asked us what we knew about the vehicle and I said "nothing", at that moment his face lite up. You knew he was passionate about what he did, and that certainly showed through the amount of knowledge that he provided on the vehicle both in the showroom and on our test drive. After our test drive, we went back to discuss numbers and have our truck appraised by Infiniti. We had questions regarding leasing a Qx60 vs buying. We were introduced to the used car manager Jim Kalcic, who explained why we should lease or buy a vehicle. My wife and I crunched the numbers to see what would make sense, and Jim waited patiently to make sure if we had any questions they answered and to make sure our decision was the right one for us, and not what made the dealer the most money. We decided to proceed with the purchase of the 2017 QX60. Adam was very straight forward and honest with us, as he said I have a little wiggle room I do not have $5,000 to knock off of the vehicle. We met at a price that both parties agreed on. Of note, they beat CarMax???s appraisal on our truck. The experience did not stop there. After signing some documents we went to the finance office where we were assisted by Sean Pelkey. Super easy and seamless process, on a docupad. Sean did not pressure us with any of your ???typical??? finance products, but instead he showed us why we might find value in some of the products. Thank You Sean we shared some good laughs too. I would like to thank all of you gentleman who helped and assisted us in this car buying experience. Lastly, Adam you stand out of the crowd of your ???typical car salesman.??? You are genuine and truly have a passion for what you do every day. I have once been on your side of the desk and it can get frustrating, outside of the longer hours that are put into your job while being away from your family. Your character and dedication to your job and clients most importantly, is one to be recognized not only in a review but by upper management/ownership of Infiniti of Naperville. Thank You Again for a very wonderful experience.

The service dept. couldn't have been better. They performed the service of placing assist steps to our 2018 Enclave. The price was very competitive to other dealerships; even better! Unfortunately, the assist steps are still too high for my wife to properly enter the vehicle. (She is 4'10".) Wish something else could be done for her...

John, the service manager, is great to work with. Estimates are spot on and he will always make time to fit you in. I've been in for 3 different issues and the guys always go a great job. Happy to see Lotus has an ACTUAL dealer here in Chicago now. Game changer for owning one of these in Chicagoland.

I always enjoy getting my Acura's scheduled maintenance done at Pauly. The staff is friendly and efficient. They note anything that may need future attention but never try to up sell. I've owned two Acuras in the past 25yrs and Pauly has maintained them well.

Swap was an easy process and took the anxiety out of selling my car myself. After the inspection they listed my car quickly and for a great price. The system was easy to use when inquiries started coming in and the swap team made sure both the buyer and I had all of the documentation we needed to legally hand things over. If you have an older car and aren't looking to trade it in (which was my case), Swap is a great choice!

My husband and I were first-time car buyers and after a few sour experiences, we looked around for a trustworthy salesperson and dealership. We're from Madison, WI but made the call down to Continental Honda and got a hold of Dan Aristizabal. Not only was he incredibly kind on the phone, helpful and willing to be flexible with our schedule, he went above and beyond to meet our needs. I asked about the mileage of the truck I wanted to purchase and he ran all the way to the back of the yard to get it for me! He also came in on his day off to make sure all of our credit and finance documents were set to go. Prompt communication, thorough with his information and does a great job of following through with his word. Truly, thank you Dan for your top-notch customer service! If you're looking for a great salesman to work with, look for Dan! Rudy was absolutely amazing too. Very kind, courteous and respectful! Our leasing process was a breeze! It was an overall incredible experience and we can't wait to come back to Continental Honda when we're ready for another car. Definitely sending people your way!

I know it sounds cliché to say, but I honestly left there in my new car feeling, that is how car buying should go! I highly recommend you start your car buying process with this dealer and especially Rudy Lika.

My sales person was Richard Jaeger and the Manager was Michael Manns, both of them did everything possible to get me into a car at a reasonable monthly payment. I could not be happier with the car, the price or the monthly payments.