Used Acura RDX for Sale in Palatine, IL

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

TLX would not start the Friday before the Memorial Day weekend...a day a dealer is likely to be short staffed and overloaded with drop-ins. Bob Sisk got us in and serviced promptly. He also promised a courtesy car on short notice if McGrath had to keep the car for the repair.

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

My service person was the best he fulfilled everything was very informative l was as well as my car in the best of hands that is why I will always come back.

I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman???s name who checked me in, but this review won???t go through unless I choose an employee name so I???m checking ???Elizabeth??? since that???s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend.

This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back

I had been looking around for months trying to find a good deal on the new 2019 RDX. I had talked to Kristen early in my search and she reached out to me to let me know that Napelton was running a great program! I went in and within minutes negotiated the price I wanted to pay. Kristen and Connor were AMAZING people to work with everything went so smoothly I couldn???t believe it. If your looking for an honest place to purchase a car Napelton is the place to go....ask for Kristen and Connor!!!

This car meets most of my needs, good handling, responsive engine, great ride and safe as they come and very stylish. Surprised car did not come with GPS or CD player which I over looked, at least in the base model I purchased.

Paul Tran did an excellent job on recommending the services that I need. Brought in my car just for a check up but walk away spending over $1,200+ for services which is fine by me because it is for my safety and the car to last longer.

feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.

Ed Napleton Acura was willing to discuss "price" on the 2019 RDX which is in short supply. Most other dealerships were MSRP - no discussion. This flexibility led to a reasonable offer and all promises made during the sales process were kept in a timely manner, with no surprises. Check them out!

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

Rob Calhoun was my sales rep who went above and beyond. After deciding on the "out the door price" with Robert I honestly went to 3 other dealers hoping to negotiate a lower price from them. They couldn't touch his price. The color I wanted wasn't in stock. He found one and had it onsite within 2 days. The final process was quick and painless. I forgot my garage door opener in the free loaner, and Robert drove out to that customer's home, picked it up, and dropped it off at my house. Talk about service. Darrell Herbert handled the financing and patiently explained all the paperwork making sure I understood it all, and even though I qualified for the special 1.9% financing, he still tried to find a lower rate from Honda. I bought my 2008 CR-V from Brilliance and plan on buying my next car from them as well.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

This vehicle is very safe to drive in. It’s smooth, and spacious. I would recommend this car to anyone. I like that it has memory seating so I don’t have to keep adjusting myself when I come in and out of the car. Lots of compartments in the vehicle. Trunk has lots of room for your things

I HAD MY OIL CHANGED FOR A GREAT DEAL. THEY DID AN INSPECTION AND NOTICED I NEEDED BRAKES. SOMETHING I WAS PUTING OFF. ANOTHER GREAT PRICE! THE SERVICE MANAGER MATT BENNETT WAS HELPFUL AND INFORMATIVE. THEY EVEN WASHED MY CAR FOR FREE!!! VERY FRIENDLY STAFF. THE CASHIER WAS NICE TOO. WHILE WAITING I SPOKE TO THE STAFF WHO WERE VERY FRIENDLY. I TALKED TO STEVE AND DAVID. NICE GUYS WHO GAVE SOME GOOD ADVICE ABOUT BUYING A USED CAR. VERY GOOD EXPERIENCE. I WILL DEF BE BACK.

My Acura RDX is very smooth riding, fuel efficient, easy handling, and fun to drive. I had no major problems with it and would highly recommend the RDX to family and friends!

I’ve had my car serviced here several times and like the professionalism, knowledge of the staff and management and the cleanliness of the facility. They also send coupons in the mail. I’ve moved out of the area and there’s another dealer closer to my new home but I started coming back to Oakbrook Toyota because the service is much better.

Fantastic styling and comfort, lots of room inside and drives really well! Love the heated seats and how it handles in the snow. Automatic lift gate and lane change assist are great features as well!

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase

Currently on the market for a used car, Bryan Garcia took care of me and was very patient and answered all my questions. Highly recommend visiting whether you’re buying or checking your options.

I've had my 2019 RDX for three weeks. The car is solid and gives a driver confidence in control and maneuvering through city traffic or on the highway. The technology and creature comforts are intuitively designed and further enhance the driving experience. And drop dead good looks in styling inside and out! A pure winner.

My Acura MDX was stolen just before Christmas. It was found two weeks later and in need of much repair. Although I didn't buy my 2014 MDX at McGrath Acura, I do service my vehicle there. I contacted my usual Service Advisor, Joe Levigne. The service Joe provided in providing a detailed estimate, working directly with my insurance, the local body shop and staying in touch with me the entire time was far and beyond what I could have expected. Not only did Joe provide excellent repair service, he also gave me a new MDX loaner when he heard my insurance would no longer cover the rental. Joe is fantastic and truly one of the best Advisors I have ever worked with. He was extremely thorough even when I had to return the car multiple times and get multiple supplemental estimates from the insurance company. I would highly recommend McGrath Acura. I couldn't be happier with their level of service, honestly and integrity. I would also highly recommend working directly with Joe Levigne. He made a very scary and uncomfortable situation extremely comfortable. Thank you Joe and thank you McGrath Acura.

This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

I received a lot of information. I was not shoved off or sent off. My Service lady was very polite and took her time answering my questions.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.