Used Acura sedans for sale near West Springfield, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

I have nothing but amazing things to say about my 2021 TLX SH-AWD ASPEC! It is beautiful, sporty, reliable. It drives like a sports car or a luxury sedan while Always looking stylish. Everyone does a double take. The new model looks so much better! This is my 3rd TL/TLX

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

Great car for the money. Lots of power. Fun to drive. Do nothing but oil change. Very dependable. I own it for five years. Never have any problems. Still drive like new even after these years.

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

I leased this car on Dec. 26, 2020. I bought it from the Dealer two weeks ago and now it's mine. I love the car the only problem I have had with this car is the battery, 2 of them and the car was still under warranty and didn't cost me anything.

Got this when I was looking for a smaller entry level luxury car, non -turbo and with a lower cost to own. Try to get the premium, for the dual screens and carplay.

Really fun daily car for sure. No complaints so far. Just wish they made an awd model. Even with fwd it is still a really great car.

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

This is my 4th TL/TLX. Least favorite of them. The engine has been great, plenty of power when needed. I do not like the sight lines, no matter how I adjust the mirrors, always blind spots. Wish I'd gotten version with blind spot monitor. There should be more accessory inputs. One USB input is not enough. Overall a good car to drive, but, could've been better.

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

I bought three cars from AutoCare in the last 5 years. The owner Frank is a no nonsense car guy. He won't waste my time if I don't waste his. That is to say; when I go to his dealership with the INTENT to purchase a vehicle, he goes out of his way to make it happen. Never an issue with either vehicle I've purchased from him.

Excellent vehicle and luxurious. The experience was not extremely impressive but it met all my needs. I love the design, the power the cabin. I would definitely recommend this car.

Super clean and friendly dealership paper work went smooth and fast got the car I been looking for for the best deal definitely would recommend to friends and family

I bought a 2014 RLX Acura is comfortable the back seat is sooo roomy. The Italian leathers seats are very soft best leather I’ve seen in a car. Rides soo smooth but it’s all about the tires. I took out extra warranty when I bought car. There is a recall on rear actuators I had mines replace. I will stay in the Acura family. I’m so sorry they stop making RLX in 2021 what a luxury car. The best Acura ever made and haven’t made another luxury car since.

This car is perfect for me. I wanted a quiet, comfortable ride with good gas mileage for commuting. That is exactly what I got. The seat is supportive and comfortable, I got 38 mpg on the highway, and the stereo is amazing.

Great prices, reliable vehicles, knowledgeable staff. These are people you can trust. Just bought my 2010 Toyota Corolla Thanks! Everyone were so helpful

Own a 2012 tsx SE. The car is great,but have issues upon start up with a loud rattle lasting for about 2 seconds or so,oil starving the engines VTC (valve timing control). This could be an expensive fix without a warranty, for the cam would have to be changed, and I'm sure any good mechanic would just tell you to replace the timing chain as well, the chain guides, and hydraulic tensioner. I must as I've read on this issue its every model from 2004-2014. The main reason I've seen on this issues is lack of proper oil level kept or lack of oil changes. Over all so far a solid car.

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

Its a very reliable efficient car and gets 33 to 36 miles per gallon. Had it for years now!!! Love my ILX!!!♥️. Very reliable!!! Awesome!!!

Courteous, friendly, clean show room. The application process was very smooth and simple. Very trustworthy.

I was looking for a small, reliable, sporty sedan with a manual transmission. Civic SI was the obvious choice, but it's way too over-styled with a huge spoiler. The Acura ILX 2.4 Premium was just the soltuion. Same reliable 2.4L engine as the Civic SI, but more normal styling in a luxury package. It's a blast to drive. I'm often just looking for excuses to drive it.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Got one with 29,000 very nice ride. Very satisfied. I feel like I got my moneys worth. I will hand this down to my daughter.

My service provider with crown acura name John Shaw was superb with the entire process of fixing the damage done to my acura. I would highly recommend him for any/all repairs. He is extremely knowledable and professional with my service. I would rate him 5 stars out of 5 stars. Mary Dougherty

Impressed how easy everyone made the buying process easy to do- from sales, service and finance. Mike was also very helpful in explaining the vehicle functions

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.

It has a lot of features for the price point. The safety features are easy to navigate . It’s a fun car to drive , and the two screens are awesome.

I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!

I absolutely love the 2020 Acura TLX. I traded in my 2013 Honda Crosstour for it. The Crosstour had a lot (3.5 6cyl )EXL. It took a little time to get used to the TLX 4cyl, FWD set up. The Dual Clutch transmission is a little quirky. Overall the car is fun and comfortable to drive. I honestlt think Blind Spot should be a base feature is all cars. CPO

Great Service, Clean Facility. They always do a great job on the point inspections. I would recommend them to anyone that has an Acura and need service.