Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Best care I've ever owned - love the AWD
by The Greenman from Jersey Shore, NJ
December 31, 2018
I always wanted to get an Audi so a few years back I purchased a two year old 2011 Audi A4 Quattro. I mainly got it for the all wheel drive. I use it as our family car. I bought an extended warranty to carry me through 120k miles. During the regular warranty period, I had to use it once because the driver side power window stopped working. But at 110k+ miles - I used the extended warranty (with zero deductible) 3 times for over $12,000 in repairs at the dealer. I had the turbo replaced, the timing chain adjuster, timing chain, cylinder head + other stuff. Parts eventually fail or wear out. I am extremely pleased with the performance of this car and will get another one in the future.
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
I will always go with an Audi
by AudiGal from Chicago,IL
January 13, 2019
I have had this car for a few years now and have always enjoyed it. It is great to drive super gripy on the road and more reliable than old faithful. I bought her for safety and she has always made me feel good!
Had recall service done and finished when promised. Everything went smooth on time. Loaner was ready, clean and full of gas. My car washed and waiting for me before my arrival.
Well designed inside and out
by Robert from Chicago
November 10, 2018
I've had the 2011 A4 for 4+ years now. The exterior of the car is beautiful and ages well. I actually still get compliments on it. Audi is of course known for their interiors and the A4 doesn't disappoint. It's very comfortable and everything is well laid out. Even the interface for the infotainment center is well done, especially the GPS display which is very easy to follow. My only complaint with the car is after 100K+ miles it has more mechanical issues than I would like. There are no major issues, but because it's German fixing minor things can be very expensive, especially at a dealer.
In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Excellent commuter and mpg!
by Jen from Duluth
November 28, 2018
This is a great car selling it because I work for a dealership and I upgraded this was my everyday car and it's got a lot of the spendy repairs just recently taken care of
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
Best Car I Have Owned
June 18, 2018
I have had several vehicals in all difierent classes. Range Rover, Exploerer, GTI, and a few A4s. I love the 2.0 turbo and I for sure added some things to make it "mine". Wouldn't trade it for the world.
This 2016 is great
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Great car. Loved that convertable
by gveidt from Evans, GA
November 6, 2018
Loved this vehicle. Great performance and driving was easy and very enjoyable. Always took it every where. Great ride! Would recomment it to all of my friends
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Best car, service and dealership in VB
by Boleja from Virginia Beach, VA
July 27, 2018
Can’t say enough about how great Audi of Virginia Beach, this A4 and the Audi experience is. I look forward to driving it every day and am already looking forward to my next visit and my next Audi purchase with overseas delivery.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
by Happy Driver from Danbury
October 27, 2018
My driving experience just jumped through the roof!
It handles like a dream...hugs the road...sporty and gas efficient too!
Absolutely in love with this driving experience...can't rave enough!!!
Accomidating my changing car needs & provided practical opti
by Kathleen VanDam from DealerRater.com
December 4, 2018
Although it was a full day commitment at the end of the day I returned my leased car & renewed a new, smaller car that fit my needs better with the changes in my family (kids off to college). I???m happy with the new purchase & glad I was pretty seamlessly finished with my previous lease through ???pull forward??? option. At the same time I have many new safety features but maintained all of my ???premium??? package with Audi care and tire & rim program.
Beautiful car with a comfortable ride
by Aqil from Columbus, OH
October 30, 2018
This is a beautiful car. It is my most favorite car I have owned far. It is a comfortable ride and holds a presence on the road. It is reliable and safe. I would stick to Audi’s in the future as well!!
We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.
Blast to drive
by E77 from DES MOINES
January 7, 2019
Fun to drive, very responsive,outstanding handling, sharp design, voice controls and virtual cockpit are industry leading. Layout of controls on steering wheel very easy to use and laid out perfectly
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Stylish with great fuel ecomony, great handling.
by CVJR from COLUMBIA MD
October 11, 2018
The 2017 A4 2.0L turbo AWD is great car for the money. Good sized 4 door sedan, easy to park, back seats fold down for additional utility. My mpg is 27-33 combined city/ highway. Excellent acceration and powerful brakes. All wheel drive when needed. I have 24,000 plus trouble free miles to date. I’m very satisfied with the combination of style, utility, features and performance. More for your money than a comparable BMW or Mercedes in my opinion.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Beautiful car! Great car for commuting!
by Jamazee from Elk Grove, Ca
October 22, 2018
Great car for commuting. Great car in the snow. Beautiful inside and out. Drives smooth. Has a turbo in it for a fun drive. Quick acceleration.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Most reliable car I've ever owned
by Lou from Asbury Park
October 11, 2018
Excellent car built with great German integrity. Can't wait for the first snow knowing I'll be able to successfully navigate with confidence due to the all wheel drive.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Great Bang for the Buck.
by Jonathan from Edinburg, Tx
November 27, 2018
I test drove the A4 a Mercedez Benz C class and a BMW iSeries. And the Audi was a cut above the rest. While each vehicle had its pros and cons the Audi A4 stands out as a total value thrill ride. A cut above the competition.
Excellent customer service. Addressed all of my needs and smooth purchase process
Best car I owned so far!
by Lilly from Houston tx
October 23, 2018
This car met my expectations! Very nice on gas. It’s has its own style and best back up camera. Technology is so advanced. Very reliable car I’ve known so far!
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