Used Audi A5 Sportback for sale near Sugar Grove, IL

My service rep, Dan, was exceptional in every way. He was thorough, professional, understanding, and prompt.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

I needed to purchase a car due to an accident that was not my fault. A stressful situation already. Sultan Matariyeh was very helpful at comparing the options, matching them to my needs, and showing me all the features that were foreign to me. I highly recomend him as a saleperson at the Lombard Toyota.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Although I didn’t end up making a deal with them, as I am to far upside down in my current car. I will say they were very nice to deal with, salesman I worked with was great, not overly pushy. Overall they were pretty fair and I would recommend them for a new car.

This is a very clean, aesthetically pleasing dealership. The display of the vehicles was very inviting. The staff was genuinely nice, not pushy, and very knowlegable. I bought car and it was very efficient and comfortable. One of the best experiences I have had in purchasing a vehicle.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Pedja was very professional and knowledgeable. His sales approach was very comfortable. I would certainly do business with this dealership again Send me some sarma

Scott Woolsey did a wonderful job of guiding me through the process of purchasing the car. He made sure that any questions I might have were answered. Would certainly want to work with Scott on any future purchase.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

My Audi Q5 was driven to look at a warranty covered repair, it was shifting roughly from Park to Drive. It took about 3 days to check everything out, reset the computer for driving more smoothly and make sure all warranted systems were in peak driving condition. They fixed everything very well and submitted warranty covered conditions. Also the Service Specialist, Kristian, set me up with a 2026 Audi Q5 loaner. My whole experience with Audi Westmont dealership has been top of the line. I send kudos and praise to all the staff that assisted me and fixed my car properly. I purchased my Audi Q5 at Audi Westmont and will continue with all my servicing there. I also will purchase my next Audi at this dealership. High praise for all they do for their clients@

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

The service consultant Hasan Hasan was very helpful and kind. He kept me informed about the progress of the work in a timely manner. All around my experience was optimal!!

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.